Find answers on our billing department. Find out how to pay your invoices, payment delays, invoices downloads, payment methods and more other information.
PayPal is one of the most used online payment services in the world, with more than 15 million merchants worldwide, which offers it to its customers as a method of payment. With Paypal, merchants of all types can offer credit card payments to their customers without all the usual banking restrictions.
If you wish to cancel your collaboration with a telemarketer for any reason, simply send us an email and request the cancellation of the service. We will pay the telemarketer for the days worked and the remaining balance will remain in your Hivoox account. You can use this amount to buy other services
I have placed an order for a virtual number on your website, I made the payment, but the order is in pending status. Can you tell me what I did wrong?
When you place an order on our website and make the payment with your credit
I do not know how to pay my monthly invoice from the website, and I just received a message announcing the suspension of services, how can I pay this invoice?
You can pay your invoice by accessing your PBS space, on the tab
We recommend that you pay your invoice from the PBS portal as the system automatically registers your payment and unlocks your Hivoox account without human intervention. If you choose to pay using the payment form available on our website, we must manually charge your account and this may take a few
You can pay invoices and services with a credit card through PayPal, Skrill Moneybookers, bank transfer or use the PBS electronic wallet. In the case of a payment through PayPal, you can make the payment without having a PayPal account. Click on the create an account button and PayPal will ask you to
Yes, you can temporarily suspend your line, if your account does not have service billed each month (for example, phone number). If you have a phone number billed per month and request a temporary suspension, you will lose the number.
To unsubscribe from the service, you must respond to the email where you receive the invoices, request the cancellation of your number and not have an unpaid invoice. Keep in mind that you should not have an unpaid invoice. It is best to make this request before your billing date.
It is possible that in some sections of your account in pbs, the balance appears in negative (example -5) while you have just charged your account. In these cases, we recommend that you only consider the amount shown in "AVAILABLE FUNDS" that you can see as soon as you log in to PBS in the upper left.
E-Wallet pbs is an electronic wallet that allows you to make payments on our site, pay our bills, or top up other Hivoox user accounts. You can top up your pbs account via paypal, skrill and receive payments from your sales on our site. The balance of your E-Wallet pbs can be withdrawn at any time if