The Telemarketing

Telemarketing: in this category you will find several articles about our Telemarketing service for companies around the world, but also answers to questions already asked by our users. Do not hesitate to leave us your question in the comments of the Telemarketing service and we will be happy to answer you quickly.

  1. How to set up a team of several agents for effective telephone prospecting at Hivoox?

    telemarketing campaign

    When you decide to promote products or services to increase your sales quickly, there are various channels to do so. Among these channels, you have advertising on the Google search engine or on social networks, which allow you to advertise quickly and hope to have positive results. Thousands of companies around the world have chosen these communication channels and had great success.

    However, there are products or services, which will be difficult to sell quickly on the internet because they require special attention and in this perspective telephone prospecting occupies a place of choice, even if its use can be complicated to organize, without professional help.

    To engage with a new service provider or change provider in some cases, the customer needs further explanations and to be convinced of the benefits he will obtain. In this case, only the presence of a salesperson or a direct phone call from a seasoned salesperson can lead the customer to subscribe...

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  2. For the languages offered in your services, are your agents native speakers or do they have accents?

    For the services offered on our website, all our agents have native levels of the language, but they certainly do not all have the accent of the chosen country, since they are mainly native people or foreigners who reside or have resided in the country and who have learned to speak without an accent or with very little accent.

    Anyway, we always adapt to the needs of our customers, and provide them with profiles corresponding to what they are looking for. If your objective is to have an agent who speaks without accents, you will have this agent.

    However, in some cases, we advise to privilege the competence of the agent rather than his accent. For example, if you want to carry out a telemarketing campaign in the United States, you can have experienced agents with a native level of the English language, capable of achieving your objectives, but who have an accent of another English-speaking country. If you mainly favor the agent's accent, you can miss very good agents...

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  3. All teleworkers on your site can do telesales

    Generally, Agents available in a category wish to work exclusively in the chosen category.

    When you subscribe to the service of a telecommuter on our website, you choose an agent in a given category. This agent is trained to work effectively in the chosen category. It is therefore not possible to change tasks along the way because in this case, you will contact an agent who may not be competent in telesales.

    If you want to do telesales, we recommend that you choose the telesales service because the agents in this category are specialized in telephone sales and will be able to give you good results.

    You can also contact us and tell us the desired tasks, and we can then offer you multitasking agents. As you can understand, our goal is to satisfy our customers, and it is important to choose the agent according to your needs...

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  4. Can I use my own SIP account to work for telemarketing?

    The SIP account for making or receiving calls depends mainly on your customer. He decides if he wants to use a Hivoox voip line or another company in his campaign. We recommend that you always use a voip Hivoox line to guarantee the quality of the service, the follow-up of your tasks and avoid any conflict with the client....

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  5. Can I work from home?

    Yes, you can make or answer calls from your home or wherever you want. You should only ensure to offer a quality service to our customers to continue being present on our site and available to our users....

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  6. How to become a telemarketer in Hivoox?

    To become a telemarketer on our website, simply register on our site and send us a document that demonstrates your teleoperator activity or a CV, a description of the services offered and their rates. Upon receiving this information, we will post your profile on the site...

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  7. Do you make telesales campaigns?

    Yes, we offer telesales campaigns for companies of all kinds, in different languages. Visit our "Telemarketers" category and you will find hundreds of telemarketers available for your campaigns. If you are looking for a personalized offer, do not hesitate to contact us...

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  8. Do you collaborate with call centers?

    Yes, most of the telemarketing offers on our site come from associated call centers. We work with call centers in France, Spain, Morocco, Tunisia, Brazil, United States, India, etc. If you are looking for a call center offer, do not hesitate to contact us and describe your needs...

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  9. Cancel my telesales service and telemarketer

    If you wish to cancel your collaboration with a telemarketer for any reason, simply send us an email and request the cancellation of the service. We will pay the telemarketer for the days worked and the remaining balance will remain in your Hivoox account. You can use this amount to buy other services or request a withdrawal. Please note that the withdrawal will be made through the payment method used to contract the service...

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  10. Call recording to listen your telesales agent conversations

    If you have subscribed our telesales service and use our voip services to make calls, you can request the recording of calls, so that you can listen to the conversations of your agent and correct possible errors. Through the PBS portal of your account, you can listen to conversations, check work schedules, view the call log and pay your bills...

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