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Telephony

In our telephony blog, you will find articles about IP telephony, virtual numbers, mobile phones, softphones, virtual switchboard, gateways voip and voip calls.
  1. Can I forward incoming calls to a server IP address, phone number or mobile?

    When you subscribe to the IP telephony service with a voip operator such as Hivoox Telecom and you are a small business or individual, you have the possibility of making and receiving telephone calls with an ip telephone, a computer, a mobile or choose to forward calls to your landline or mobile number...

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  2. Sip Trunk: Manage CLI calls

    By using our SIP trunk, you can freely manage the CLI (number displayed when you make a call). By default, we configure the CLI with the number subscribed with us or another number of your choice. However, you can administer the CLI directly from your server.

    If you use a sip trunk and want...

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  3. When I make a phone call with my Hivoox line, which phone number will appear to my correspondents?

    If you have subscribed to the virtual number service with Hivoox, when you make a call with your Hivoox line, your number will be displayed to your correspondents.

    If you have not subscribed to the telephone number, we can use your current telephone number, so that it is displayed to your correspondents...

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  4. After subscribing to your services, how will I use the services? Will I receive something by email?

    When you subscribe to our voip telephony service, you will receive by email the following information that will allow you to configure your line in the SIP terminal ( ip phone, softphone in your computer, app on your mobile, your PBX. In the email titled "Your Hivoox phone line", you will find the following...

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  5. What audio codecs are supported by Hivoox voip services?

    Our IP telephony service is compatible with the G711u, G711A, G729 and G723 audio codecs. However, we recommend using the G711u or G711a if you have an excellent Internet connection and use the G729 if you have low-speed internet. If you are going to use the service on a mobile phone or tablet via 3G...

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  6. What is the best internet connection to use voip?

    To use our VoIP services to make or receive calls, you must have 3G, 4G or ADSL internet. We recommend a minimum internet speed of 256 kbps upload and download to provide a good quality service when receiving or making calls.

    If you do not have an Internet connection, you can use the call...

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  7. What does the 'SIP endpoint' mean in the description of products?

    In the world we live in today and with the advancement of technologies, IP telephony has established itself as the telephony of the future for businesses and individuals alike. It is clear that cloud telephony is dominating the telecom planet offering huge advantages in terms of mobility and functionality...

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  8. VoIP telephony: security and savings in international calls.

    VoIP telephony is a communication method that allows you to make calls over the Internet in a reliable and very economical way. Through a combination of software and hardware, the computer is able to transform our voice into digital signals and send them to an IP address that acts as a virtual number...

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