This tutorial will help you set up your Grandstream brand IP phone in minutes. Contact us if you have difficulty doing it.

To configure your Grandstream terminal, follow these instructions:

1- Enter the phone's menu, Network Status to see the IP address.
2- Enter the ip address in the browser.
3- The following portal will ask for username and password.
4- Username: admin Password: admin

5- Once in the portal of your account, go to ACCOUNT and choose ACCOUNT 1

Account Type: YES
SIP SERVER: sip.hivoox.com
SIP USER ID: 8780XXXXXX (your SIP user provided by Hivoox).
AUTHENTICATE ID: 8780XXXXXX (your SIP user provided by Hivoox).
AUTHENTICATE: Your sip password provided by Hivoox.
NAME: The name of your choice

Then click on SAVE / APPLY.

Now you must configure the AUDIO CODEC.

Click on Audio Codec on your left and select the following codes in order.

1-PCMA
2-PCMU
3-G729

Your phone is configured and functional.

To verify that everything is working properly, dial *98, you will hear your voicemail.