This tutorial will help you set up your Grandstream brand IP phone in minutes. Contact us if you have difficulty doing it.
To configure your Grandstream terminal, follow these instructions:
1- Enter the phone's menu, Network Status to see the IP address.
2- Enter the ip address in the browser.
3- The following portal will ask for username and password.
4- Username: admin Password: admin
5- Once in the portal of your account, go to ACCOUNT and choose ACCOUNT 1
Account Type: YES
SIP SERVER: sip.hivoox.com
SIP USER ID: 8780XXXXXX (your SIP user provided by Hivoox).
AUTHENTICATE ID: 8780XXXXXX (your SIP user provided by Hivoox).
AUTHENTICATE: Your sip password provided by Hivoox.
NAME: The name of your choice
Then click on SAVE / APPLY.
Now you must configure the AUDIO CODEC.
Click on Audio Codec on your left and select the following codes in order.
1-PCMA
2-PCMU
3-G729
Your phone is configured and functional.
To verify that everything is working properly, dial *98, you will hear your voicemail.
If you want to sell Grandstream, you can create a seller account on our site and offer your models.