In general, virtual assistants do not receive phone calls. They are available to help you perform computer tasks, reply to mail, chat, work on World, Excel, PowerPoint, etc.

To have an assistant who can also take calls, you can email us and request it so that we can offer you the profile compatible with your needs.

Note that you must have a phone number with Hivoox or divert your incoming calls to the virtual assistant number assigned to you. By default, the virtual assistant receives calls and sends you the message by email. It is also possible to transfer calls to you at an additional rate.