Tele-sales agent + unlimited calls, Phone prospection in Canada

Canada Telemarketing Pack

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Canada Telemarketing Pack: includes a workstation, supervisor, tele-sales agent, and an unlimited call plan for your telephone prospecting campaign in Canada.

$739.21

With this Canada telemarketing package, we put at your disposal all the tools and manpower needed to carry out a telephone prospecting campaign in Canada. The dedicated tele-sales agent will work for your company from our callcenter or from his home (in Canada or abroad) under your instructions.

By subscribing to this service, you also benefit from a supervisor, who will be responsible for accompanying your tele-sales agent to ensure that the requested tasks are performed correctly. With this service, you can have 1 or more agents working on your campaign in less than 72 hours, without any work contract or social security fee.

Features of the Canada Telemarketing package

Package for phone prospecting campaigns in Canada.
Tele-sales agent for your telemarketing campaigns in Canada.
Unlimited call plan to fixed and mobile in Canada.

Softphone to make and receive calls.
Recording of calls made and received for your follow-up.
Phone number from Canada to receive calls.
Web interface to manage and track the work of your tele-sales agent.

A supervisor to make sure the tasks are done according to your instructions.
Daily report of tasks performed by your tele-sales agent.
Workstation in a Hivoox callcenter or the tele-sales agent's home including: Computer, Internet, Phone line and Softphone configured by Hivoox ...

Benefits

Service without commitment.
No contract binds you to the tele-sales agent.
No social security fees.
Experienced agents in telemarketing.
Generates customers and increases your sales.

Special conditions of the Canada Telemarketing package

1- The subscription to the Canada Telemarketing package by the customer supposes the acceptance and the irrevocable adhesion of the present special conditions at the moment when he makes an order of this service on this web site.

2- The customer subscribes to the service, to carry out campaigns of telephone prospection or other, in order to promote his company, his products or services. HIVOOX will provide the customer with technical and human resources so that the tasks desired by the customer is carried out by the tele-sales agent.

3- HIVOOX, will be responsible for the quality of phone calls and call recording. HIVOOX will put the necessary tools in order to allow the customer to check the hours worked by his tele-sales agent including the recording of telephone calls.

4- HIVOOX is responsible for the presence of the tele-sales agent in the workplace during the hours agreed with the customer. The customer is solely responsible for determining whether the services subscribed meet his needs.

5- The services are provided from an HIVOOX call center or from the tele-sales agent's home according to the time slot chosen by the client during the subscription.

6- The customer can contact his tele-sales agent directly via the telephone extension of this one, to give him instructions or correct errors.

7- The customer recognizes that the training of the tele-sales agent on its services or products is an exclusive task of the customer. However, the customer may request the help of a Hivoox specialist in case he has difficulty doing so. The tele-sales agent will work exclusively under the instructions of the customer and with the assistance of a supervisor. The customer undertakes to follow up on the calls made and to inform HIVOOX of any failure found in these calls.

8- After each working day, the tele-sales agent sends a report to the customer. In the case where the customer has a CRM, he must provide access to the tele-sales agent.

9- HIVOOX and the customer recognize that the recording of calls including the called numbers, the date, the time as well as the content of the conversations, and available on the web interface provided by HIVOOX to the customer constitutes proof of the work done by the tele-sales agent.

10- The customer can request a refund if the subscribed service has not activated within 7 days after the payment or if he is not satisfied with the work of the tele-sales agent. If the customer is dissatisfied with the tele-sales agent’s work, he can stop de campaign and only pay the days worked by the tele-sales agent and the rest of the amount will be refunded.

11- In case of unavailability of a tele-sales agent for any reason, HIVOOX has the obligation to change the tele-sales agent within 48 hours. In the case of the change of a teleoperator, the new tele-sales agent will be trained based on the recorded communications of the previous tele-sales agent, to continue the work. In this case, HIVOOX will offer 3 additional days to the customer.

12- This service does not guarantee the customer sales, appointments or other result desired by the customer. It offers customers the necessary tools and an experienced tele-sales agent to run their campaigns and generate the expected results. Hivoox cannot be held responsible for a possible failure of the campaign. The customer can request a tele-sales agent change or stop the campaign if he is not satisfied with the work of his tele-sales agent.

13- The service has a duration of 30 days and is renewed automatically every 30 days. To terminate the service, it will be enough to send us your request for cancellation, by responding to the order confirmation email. The customer must make his request for cancellation at least 5 days before the end of his contract and not have an unpaid invoice.

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Price $739.21
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You can pay for your order via one of the payment methods available here.

Credit card via Paypal

Paypal is a secure payment system to buy online. Choosing PayPal payment, the customer can pay his order or IP calls with credit card or debit card, with his Paypal account or bank account.

Credit card via Moneybookers (skrill)

Moneybookers is a secure payment system to buy online. Choosing the moneybookers payment, the customer can pay his order or IP calls with credit card or debit card, with his moneybookers account, by bank transfer to an account of his country or online income directly to his bank account (automatic payment).

Credit card

The customer can pay for the services or IP calls products with a credit card or using debit payment gateway enabled on the web.

Bank transfer

The customer can pay by bank transfer to the bank account of HIVOOX. The transfer may take 24-72 hours to reach our account.
If you wish to pay via a US-based corporate bank account, you must choose National Bank Transfer. If your bank account is personal or if you reside outside the United States, you must choose international bank transfer

Western Union o Moneygramm

The customer can choose to pay the IP calls or order making the payment to the name that HIVOOX indicates during ordering.

In all cases, we only ship orders after receiving payment from the customer.

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