We are deeply committed to safeguarding intellectual property rights to ensure a secure, ethical, and trustworthy commercial environment for all our users. Protecting intellectual property is vital for maintaining confidence among consumers, sellers, and our platform.

Our Approach

Our intellectual property protection strategy is built on four key pillars:

Notice-and-Takedown Procedures
We have implemented efficient processes for intellectual property rights holders to report potential infringements. All reports are carefully reviewed, and infringing content is removed when confirmed.

Proactive Monitoring
Using advanced technologies, we actively monitor the content published on our platform to identify and remove potential violations even before they are reported.

Stakeholder Collaboration
We collaborate closely with intellectual property rights holders, professional associations, and relevant authorities to strengthen protection efforts.

Support for Offline Investigations
We assist law enforcement and rights holders in investigations aimed at preventing and addressing violations outside our platform.

For Rights Holders
Intellectual property rights holders, or their authorized representatives, can file complaints regarding suspected violations, such as:

Trademark Infringement: Unauthorized use or imitation of registered trademarks.
Copyright Infringement: Sale of unauthorized copies of books, music, software, videos, or other protected works.
Patent Infringement: Unauthorized reproduction or use of protected inventions or designs.

Information Required to File a Complaint:

A clear and detailed description of the suspected violation.
Relevant evidence, such as links, screenshots, or descriptions of the infringing items.

For Sellers

Sellers are responsible for ensuring that the products they list do not infringe on the intellectual property rights of others.
Violations of this policy may result in severe penalties, including:

Removal of the infringing product listings.
Temporary or permanent suspension of the seller’s account.
Civil or criminal action when applicable.

Examples of Violations:

Selling counterfeit or pirated goods.
Publishing misleading product descriptions (e.g., blurring trademarks, intentional misspellings to evade detection).
Unauthorized use of trademarks to suggest association with recognized brands.

General Rules and Exceptions
It is important to note that certain types of complaints fall outside the scope of intellectual property protection and must be addressed through other channels:

Contractual Disputes: Disputes related to distribution or partnership agreements are not considered intellectual property issues and should be resolved between the involved parties.
Prohibited Products: Listings involving restricted or illegal items must be reported through our dedicated system for prohibited products.
Price Control Issues: Complaints regarding pricing policies (e.g., Minimum Advertised Price or Manufacturer’s Suggested Retail Price) are not addressed under intellectual property protection.

Commitment to Responsible Commerce

We are dedicated to transparency and the protection of intellectual property rights. Together, we can foster a space where creativity and innovation are protected and celebrated. To report a violation or seek assistance, please use our dedicated contact system by clicking the “Contact Us” button.