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Take advantage of our Asterisk server installation and configuration service for companies worldwide. A VoIP specialized team and Asterisk servers, to help you set up your Asterisk system.

Whether for use in your company or in the call center, our Asterisk server setup team will connect to your computer or server to make the necessary configurations or corrections for the proper functioning of your VoIP infrastructure.

Have a team of engineers with many years of experience in setting up telephone systems, and we will do whatever it takes to satisfy you without being present at your office. To do this, you need to purchase this service, and we will contact you to arrange the intervention.

Asterisk is an open-source program (PBX) compatible with GNU/Linux systems. Asterisk allows the creation of communication applications and can turn a regular computer into a communication server. Usually used by call centers, large and small businesses, IP telephone operators, and organizations worldwide, Asterisk is a robust and free solution to modernize your business telephone system.

Features of this service:

Asterisk server installation.
Asterisk configuration.
Commercial use configuration.
Multi-use configuration.
Call center configuration.

Main features:

Conference calls.
Call hold with music.
Queue with music.
Custom voicemail.
Email notification for messages.
Call forwarding.
Transcoding between different codecs.
IVR (interactive voice server)
Voice synthesis.
Call encryption.
Do not disturb function….

Customer contact language:

If you speak French or not, you can use our Asterisk server installation and configuration service. All communications between our agents and your company will be made in one of our communication languages (French, English, Portuguese, or Spanish).

Special terms:

The client acquires this service for the installation and configuration of their Asterisk server. The client understands that the intervention of our technicians on their computer or server will be performed through remote control software. The client agrees that our technicians may connect to their devices to make the necessary configurations.

To make the necessary configurations, the client must have the Internet and a well-configured computer network. Our technicians are not responsible for incorrect network configuration by the client. In the event of a network incident, the technician will suspend the intervention and wait for the client to resolve their network issue.

Only the configurations indicated on this page are part of the services Hivoox will provide to the client as part of this service.

Refund.

Due to the efforts we must make and the investment required to configure the client’s Asterisk server, it is not possible to cancel the service request after sending us access to the client’s server or computer.

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          Zhou Support
          Zhou Support
          • Store Name: Zhou Support
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          At Zhou Support, we are dedicated to providing smart, scalable, and efficient IT configuration and call center solutions tailored to meet the evolving needs of modern businesses. Whether you’re a startup looking to set up your tech infrastructure or a growing enterprise in need of a reliable contact center, our mission is to streamline your operations through technology and service excellence.

          Founded by a team of IT and customer support professionals, Zhou Support has quickly earned a reputation for its deep technical knowledge, hands-on approach, and client-focused mindset. We specialize in IT setup, network configuration, hardware/software integration, and call center deployment (on-site or remote). We work closely with companies to design customized support environments that maximize productivity, enhance customer satisfaction, and ensure business continuity.

          Our expert technicians and support consultants are available to assist you every step of the way — from initial planning and configuration to ongoing maintenance and support. At Zhou Support, we don’t just deliver solutions — we build lasting partnerships with our clients by ensuring reliability, transparency, and long-term success.


          Shipping Policy

          At Zhou Support, our services are primarily digital and technical in nature, and we do not ship physical products. However, for projects that involve hardware installation or equipment procurement, we collaborate with trusted logistics partners to ensure timely and secure delivery.

          Delivery Timeline: Hardware components (if applicable) are typically delivered within 5–10 business days.

          Shipping Partners: All shipments are handled through reputable carriers to ensure secure and trackable delivery.

          Shipping Charges: Any additional shipping costs will be discussed with the client before processing.

          Please note that delivery times may vary depending on your location and product availability.

          Refund Policy

          We are committed to client satisfaction. However, due to the nature of our services (consulting, configuration, and technical support), refunds are generally not applicable once the service has been rendered.

          Eligible Refunds: Refunds may only be considered if no work has been initiated, and a formal cancellation request is received within 48 hours of purchase.

          Partial Refunds: In some cases, partial refunds may be granted for incomplete service phases or documented service issues.

          If you are dissatisfied with any aspect of our service, please contact us directly — we will do our best to resolve the issue promptly.

          Cancellation / Return / Exchange Policy

          Cancellation:
          Clients may cancel a service request within 48 hours of payment and before work has commenced. After that point, cancellations may be subject to a fee depending on the scope of the project.

          Return:
          Since our services are customized and digitally delivered, returns are not applicable in the traditional sense. However, we stand by our commitment to client satisfaction and will work with you to resolve any technical issues.

          Exchange:
          If you wish to adjust your service package or switch to a different offering (e.g., from hardware setup to call center setup), we allow service exchanges within 5 days of the initial agreement, provided that no significant work has begun.

          General Inquiries

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