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Mixed Network Calling is an unlimited mixed calling plan developed for professional outbound communications to both fixed-line and mobile networks across Australia and 37 Additional countries.

This plan allows businesses to combine all outbound voice traffic into a single unlimited offer, covering fixed and mobile destinations while ensuring consistency, simplicity, and budget predictability.

Included destinations:
Argentina, Australia, Austria, Bangladesh, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Faroe Islands, Germany, Greece, Guam, Iceland, India, Ireland, Israel, Italy, Japan, South Korea, Latvia, Lithuania, Malaysia, Mexico, Mongolia, Norway, Peru, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Spain, Sweden, United Kingdom, United States, USA Alaska, USA Hawaii, USA Virgin Islands, Vatican city

The service is designed for organizations seeking a comprehensive outbound calling solution that supports both fixed and mobile communications without the need for separate plans.
All outbound calls are handled through SIP services available on the Hivoox platform.

How the unlimited mixed plan works:

The plan provides unlimited outbound calls to the listed fixed and mobile destinations.
Outbound calls are subject to a fair use policy.
Any calls placed outside the included destinations are billed according to the seller’s published rates available in the website footer.

Call capacity & scalability:

One simultaneous outbound call is included by default.
Additional outbound channels may be activated as paid options by contacting the seller.
Channel extensions are applied according to the seller’s commercial terms and validation process.

Technical environment:

Service type: Outbound fixed and mobile calling
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: IP-PBX platforms, SIP-enabled IP phones, desktop softphones, and mobile VoIP applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem

Service activation:
Activation is completed within 2 to 24 hours after order confirmation.

Commercial terms:

Billing type: Monthly subscription
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer

Cancellation & conditions:

The service may be cancelled upon request submitted to the seller.
All outstanding invoices must be settled prior to cancellation.

Usage conditions:

This offer is strictly reserved for professional and business use.
Personal or residential usage is not permitted.

This service is provided by JP Telecom and made available through the Hivoox marketplace.

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JP Telecom
JP Telecom
  • Store Name: JP Telecom
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At JP Telecom, we specialize in providing cutting-edge VoIP services designed to enhance communication for businesses of all sizes. With a strong focus on reliability, affordability, and advanced technology, we offer a range of innovative communication solutions tailored to meet the needs of modern businesses.

As a leading VoIP service provider, we offer a variety of services including call packages, virtual PBX systems, DID numbers, and more. Our mission is to help businesses optimize their communication infrastructure, whether you are a small startup or an established enterprise. We believe that effective communication is key to business success, and we are committed to providing solutions that not only improve efficiency but also reduce operational costs.

At JP Telecom, we understand the evolving nature of business communication, and we strive to stay at the forefront of telecommunications technology. Our team of experts is dedicated to providing personalized support, ensuring that you get the most out of our VoIP services. Whether you are looking for a flexible phone system, cost-effective call packages, or reliable DID numbers, we have the right solution for you.

With JP Telecom, you can expect seamless connectivity, high-quality voice calls, and a reliable communication system that grows with your business. Join us and experience the future of communication.

Shipping Policy

At JP Telecom, we provide digital VoIP services, including call packages, virtual PBX systems, and DID numbers. As our products are fully digital, no physical shipping is required.
After successful payment and verification, account details and service activation instructions are sent electronically via email.
Service activation typically occurs within 24 to 48 business hours unless otherwise specified during the purchase process.
For any questions regarding service activation, our customer support team remains available to assist you.

Refund Policy

Due to the nature of our services (digital telecommunications services), all purchases are considered final once service activation has begun.
However, JP Telecom offers a fair approach to customer satisfaction:

A full refund may be granted if the service has not yet been activated or if we are unable to provide the purchased service due to internal issues.

Refund requests must be submitted within 48 hours of the order confirmation and before the activation of the service.

After the service has been activated (i.e., once account setup or phone number assignment has occurred), no refunds will be possible.
Each refund request will be individually reviewed to ensure transparency and fairness.

Cancellation / Return / Exchange Policy

Cancellation:
Customers may request cancellation within 24 hours of placing an order, provided that the service has not yet been activated. If activation has already started (e.g., number provisioning or PBX setup), cancellation is no longer possible.

Return:
As VoIP services and DID numbers are digital and personalized to each customer, returns are not applicable after activation.

Exchange:
If you need to modify your order (for example, change a call package or adjust DID number selections) before activation, we may accommodate changes based on availability. Exchange requests must be made promptly, ideally within 24 hours of purchase.

JP Telecom reserves the right to reject cancellation, return, or exchange requests if the service has already been activated or used.

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