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Australia +41 Countries – Call Center Plan
Supplier:
Callcenter Zone
$151.00 /month
Call Center Plan to Australia and 41 Additional countries via SIP/VoIP, for professional use with SIP lines and trunks.
Call Center Plan is a mixed calling minutes pack specifically designed for professional call centers requiring outbound communications to both fixed-line and mobile networks across Australia and 41 Additional countries.
This pack allows call centers to predefine a volume of outbound minutes covering fixed and mobile destinations, with centralized sharing across agents, teams, or campaigns within the same operational structure.
Available destinations:
Argentina, Australia, Austria, Bangladesh, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Faroe Islands, Germany, Greece, Guam, Iceland, India, Ireland, Israel, Italy, Japan, South Korea, Latvia, Lithuania, Malaysia, Mexico, Mongolia, Norway, Peru, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Spain, Sweden, United Kingdom, United States, USA Alaska, USA Hawaii, USA Virgin Islands, Vatican city
Built exclusively for call center environments, this solution supports high-volume outbound activity while providing full visibility on minute consumption and predictable cost management.
All outbound calls are delivered through SIP services available on the Hivoox platform.
How the call center minutes pack works:
The call center selects the total number of mixed minutes when subscribing to the pack.
These minutes are pooled and shared across authorized agents and dialing resources.
Minute consumption is calculated in real time based on the actual duration of calls to the included fixed and mobile destinations.
Call capacity & scalability:
Up to 30 simultaneous outbound calls are supported by default.
Additional outbound channels can be enabled by contacting the seller, allowing capacity expansion based on campaign or operational needs.
Technical environment:
Service type: Outbound fixed and mobile calling for call centers
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: Call center platforms, IP-PBX systems, predictive dialers, SIP-enabled IP phones, and softphone applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem
Service activation:
Activation is completed within 2 to 24 hours after order confirmation.
Commercial terms:
Billing type: Prepaid mixed minutes pack for call centers
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer
Cancellation & expiration:
The service may be cancelled upon request submitted to the seller.
Unused minutes are subject to the seller’s applicable commercial policy.
All outstanding invoices must be settled prior to cancellation.
Usage conditions:
This offer is strictly reserved for professional call centers and outbound contact centers.
Personal, residential, or non-call center usage is not permitted.
This service is provided by Callcenter Zone and made available through the Hivoox marketplace.
At Callcenter Zone, we are passionate about empowering businesses with innovative VoIP solutions tailored to meet the evolving needs of modern communication.
With years of expertise in telecommunications, we specialize in providing high-quality VoIP services, including call packages, virtual PBX systems, DID numbers, and more.
Our mission is to help companies of all sizes streamline their communication processes, reduce costs, and enhance customer interactions.
By leveraging cutting-edge technology and a customer-centric approach, we deliver scalable and flexible VoIP solutions designed to support business growth and operational efficiency.
At Callcenter Zone, we believe that reliable communication is the cornerstone of success. That’s why we continuously innovate and adapt our services to meet the demands of an ever-changing digital world. Whether you are a startup or a large enterprise, we are committed to providing the tools you need to stay connected, productive, and competitive.
Partner with Callcenter Zone and experience a new era of efficient, affordable, and powerful communication solutions.
Shipping Policy
Since Callcenter Zone exclusively offers digital VoIP services such as call packages, virtual PBX systems, and DID numbers, there are no physical products shipped.
All services are provisioned electronically.
Upon successful payment and order confirmation, customers will receive an activation email with all necessary details to access and use the purchased services.
Delivery times for digital services typically range from a few hours up to 48 business hours, depending on the service ordered.
If you do not receive your service activation within this timeframe, please contact our support team immediately.
Refund Policy
At Callcenter Zone, customer satisfaction is very important to us.
Due to the nature of digital services and immediate provisioning, all sales are considered final once the service has been activated and delivered.
Refunds are only possible if the service has not been provisioned, or if there is a proven technical failure on our part that prevents the service from functioning as advertised.
Refund requests must be submitted within 7 days of purchase and will be reviewed on a case-by-case basis.
No refunds will be granted for customer errors, such as incorrect information provided during purchase.
Cancellation / Return / Exchange Policy
Cancellation:
Customers may cancel their order only if the service has not yet been activated or delivered. Once activation has occurred, cancellation is no longer possible.
Return:
As we offer non-tangible digital services, returns are not applicable.
Exchange:
If a customer wishes to modify their plan or service after purchase (e.g., upgrading to a larger call package), we are happy to assist with a service exchange, subject to availability and approval by our support team.
All cancellation or exchange requests must be submitted promptly through our official support channels, and are subject to our internal verification procedures.
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