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SIP Mobile Bundle is a professional mobile minutes bundle designed to handle outbound calls to mobile networks across Austria and throughout 39 Additional countries.

This pack enables businesses to define a specific volume of mobile minutes and share them across their organization, allowing teams and departments to access a centralized outbound calling balance.

Available mobile destinations:
Argentina, Australia, Austria, Bangladesh, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Dominican Republic, Faroe Islands, Finland, Germany, Greece, Guam, Iceland, India, Ireland, Israel, Italy, Japan, South Korea, Latvia, Lithuania, Malaysia, Mongolia, Norway, Peru, Puerto Rico, Romania, Singapore, Slovakia, Spain, Sweden, United Kingdom, US Virgin Islands, Vatican city

The service is suitable for companies looking to organize outbound mobile communications efficiently while maintaining full visibility on usage and keeping costs predictable.
All outbound calls are routed through SIP services available on the Hivoox platform.

How the minutes pack works:

At subscription, the customer selects the total number of mobile minutes included in the pack.
These minutes are grouped into a shared pool accessible to authorized users.
Minute consumption is calculated automatically based on the actual duration of each call to the included destinations.

Call capacity & scalability:

Up to 10 simultaneous outbound calls are supported by default.
Additional outbound channels can be enabled free of charge upon request addressed to the seller, without service interruption or technical adjustments.

Technical environment:

Service type: Outbound mobile calling
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: IP-PBX platforms, SIP-enabled IP phones, desktop softphones, and mobile VoIP applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem

Service activation:
Activation is completed within 2 to 24 hours after order confirmation.

Commercial terms:

Billing type: Prepaid mobile minutes pack
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer

Cancellation & expiration:

The service may be cancelled following a request submitted to the seller.
Any remaining minutes are subject to the seller’s applicable commercial policy.
All outstanding invoices must be settled prior to cancellation.

Usage conditions:

This service is strictly reserved for professional and business use.
Personal or residential usage is not permitted.

This service is provided by Signatelis and made available through the Hivoox marketplace.

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Signatelis
Signatelis
  • Store Name: Signatelis
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Welcome to Signatelis — Your Trusted Business VoIP Solutions Provider

At Signatelis, we empower businesses with seamless and reliable VoIP (Voice over Internet Protocol) solutions that redefine communication efficiency. Born from a passion for technology and a commitment to innovation, Signatelis was founded to help companies transition from outdated phone systems to modern, scalable, and cost-effective voice communication services.

We serve a wide range of businesses — from small startups to large enterprises — offering custom-tailored VoIP services that match each client’s operational needs. Our mission is to simplify business telephony through flexible solutions, exceptional support, and robust infrastructure.

Why Choose Signatelis?
Advanced VoIP Infrastructure: We use carrier-grade technology to ensure crystal-clear voice quality and zero downtime.
Global Connectivity: Whether you’re local or international, our VoIP systems support global call routing and virtual numbers in over 60 countries.
Scalability for Growth: Our solutions grow with your business, allowing you to scale up or down as your communication needs evolve.
Secure & Compliant: We prioritize data security and ensure all our systems comply with local and international communication standards.

At Signatelis, we believe communication should be smart, scalable, and stress-free. Let us handle your VoIP needs so you can focus on growing your business.


Shipping Policy

As a provider of digital VoIP services, Signatelis does not ship any physical products. All services are provisioned electronically and delivered via secure cloud-based platforms or remote setup. Upon successful registration and payment, your service activation details will be sent via email within 24 hours.

If you have not received your service credentials within the specified timeframe, please contact our support team for immediate assistance.

Refund Policy

At Signatelis, customer satisfaction is a priority. However, due to the nature of our digital services, we do not offer refunds once a service has been activated and delivered.

Exceptions may apply under the following circumstances:
Technical issues that cannot be resolved by our support team.
Duplicate payments or accidental transactions.

To request a refund, please contact your support team within 7 days of your purchase, providing your order ID and a detailed explanation of the issue. All refund requests will be reviewed on a case-by-case basis.

Cancellation / Return / Exchange Policy

Cancellation:
You may cancel your subscription to any of our VoIP services before the next billing cycle to avoid being charged. Cancellations must be requested in writing via email at least 48 hours prior to the renewal date.

Returns & Exchanges:
Since all our services are digital and tailored to each business, we do not accept returns or exchanges. However, we are committed to your satisfaction — if you’re facing issues with your current plan, please reach out to our team to explore alternative solutions.

We aim to provide a smooth and flexible experience — don’t hesitate to contact us with any concerns or inquiries.

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