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Direct Mobile Minutes is a professional mobile minutes pack designed to facilitate outbound calling to mobile networks across Canada and throughout 11 Additional countries.

This solution allows companies to define a fixed allowance of mobile minutes and distribute them internally among users, teams, or departments, ensuring shared and optimized usage across the organization.

Available mobile destinations:
Argentina, Brazil, Canada, Chile, China, Colombia, Italy, Norway, Puerto Rico, Singapore, Slovakia

The service offers businesses a structured and efficient way to manage outbound mobile communications while keeping spending predictable and usage transparent.
All outbound calls are carried over SIP services available on the Hivoox platform.

How the minutes pack works:

At subscription time, the customer selects the total number of mobile minutes included in the pack.
These minutes are grouped into a shared balance accessible by authorized users.
Minutes are deducted automatically based on the real duration of each outbound call to the included destinations.

Call capacity & scalability:

Up to 10 simultaneous outbound calls are supported as standard.
Additional outbound channels can be enabled free of charge upon simple request to the seller, without disruption or configuration complexity.

Technical environment:

Service type: Outbound mobile calling
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: IP-PBX platforms, SIP-enabled IP phones, desktop softphones, and mobile VoIP applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem

Service activation:
Activation is completed within 2 to 24 hours after order confirmation.

Commercial terms:

Billing type: Prepaid mobile minutes pack
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer

Cancellation & expiration:

The service may be cancelled following a request submitted to the seller.
Any remaining minutes are subject to the seller’s applicable commercial policy.
All outstanding invoices must be settled prior to cancellation.

Usage conditions:

This service is strictly reserved for professional and business use.
Personal or residential usage is not permitted.

This service is provided by Cishopvoip and made available through the Hivoox marketplace.

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Cishopvoip
  • Store Name: Cishopvoip
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At Cishopvoip, we specialize in providing cutting-edge telecommunication and IP equipment designed to keep businesses and individuals seamlessly connected. With years of expertise in the field, our mission is to deliver reliable, high-quality solutions that empower organizations to communicate efficiently, reduce costs, and stay ahead in today’s fast-moving digital world.

We take pride in offering a comprehensive range of products, from VoIP phones, gateways, and PBX systems to advanced networking hardware. Each product is carefully selected from trusted manufacturers to ensure durability, performance, and compatibility with the latest industry standards.

Our team is committed to customer satisfaction, not only by providing top-tier products but also by offering personalized guidance, technical support, and after-sales service. At cishopvoip, we believe that communication is the backbone of success, and we work hard to provide tools that help businesses thrive in an interconnected world.

Whether you are a small business looking to modernize your phone system or a large enterprise searching for scalable telecommunication solutions, cishopvoip is your trusted partner.

Shipping Policy

At cishopvoip, we strive to deliver your orders quickly and securely. All products are shipped within 2–5 business days after payment confirmation. Delivery times may vary depending on your location and chosen shipping method. Customers will receive a tracking number to follow their order in real time. We partner with trusted couriers to ensure your items arrive safely and on schedule.

Refund Policy

Your satisfaction is our priority. If you receive a defective or incorrect product, you may request a refund within 14 days of receiving your order. Refunds will be processed once the item has been inspected and approved. Please note that shipping fees are non-refundable unless the return is due to our error.

Cancellation / Return / Exchange Policy

Cancellation: Orders can be canceled within 24 hours of purchase if they have not yet been shipped.

Returns: Eligible items may be returned within 14 days of delivery, provided they are unused, in original packaging, and in resalable condition.

Exchanges: If you wish to exchange a product for another model, please contact our support team. Exchanges are subject to product availability.

We are committed to handling all requests promptly and ensuring a smooth experience for every customer.

General Inquiries

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