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SIP Mixed Minutes Pack is a mixed calling minutes pack designed for professional outbound communications to both fixed-line and mobile networks across Finland and 56 Additional countries.

This pack gives businesses the ability to define a shared pool of outbound minutes usable for both fixed and mobile calls, with flexible allocation across users, extensions, or departments within the same organization.

Available destinations:
Argentina, Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Czech Republic, Denmark, Faroe Islands, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Iceland, India, Ireland, Israel, Italy, Japan, South Korea, Kuwait, Latvia, Lithuania, Luxemburg, Malaysia, Malta, Martinique, Mauritius, Mayotte, Mexico, Mongolia, Northern Mariana, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, United Kingdom, United States, USA Alaska, USA Hawaii, USA Virgin Islands, Vatican city

The service is suitable for organizations seeking a unified minutes-based solution that blends fixed and mobile outbound calling while ensuring clear usage monitoring and predictable cost management.
All outbound calls are delivered through SIP services available on the Hivoox platform.

How the mixed minutes pack works:

At subscription, the customer selects the total number of mixed minutes included in the pack.
These minutes are consolidated into a shared balance accessible to authorized users within the organization.
Minute consumption is calculated in real time based on the effective duration of calls to the included fixed and mobile destinations.

Call capacity & scalability:

Up to 10 simultaneous outbound calls are supported by default.
Additional outbound channels can be enabled free of charge upon request addressed to the seller, without service interruption or setup fees.

Technical environment:

Service type: Outbound fixed and mobile calling
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: IP-PBX platforms, SIP-enabled IP phones, desktop softphones, and mobile VoIP applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem

Service activation:
Activation is completed within 2 to 24 hours after order confirmation.

Commercial terms:

Billing type: Prepaid mixed minutes pack
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer

Cancellation & expiration:

The service may be cancelled upon request submitted to the seller.
Unused minutes are subject to the seller’s applicable commercial policy.
All outstanding invoices must be settled prior to cancellation.

Usage conditions:

This offer is strictly reserved for professional and business use.
Personal or residential usage is not permitted.

This service is provided by Voipland and made available through the Hivoox marketplace.

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Voipland
Voipland
  • Store Name: Voipland
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At Voipland, we provide businesses with smart, scalable, and reliable VoIP communication solutions that enhance connectivity, reduce costs, and improve productivity. In a world where speed and flexibility are essential, we equip companies with the tools they need to communicate efficiently — anytime, anywhere.

From startups to global enterprises, our clients trust us to deliver high-quality VoIP services, including virtual phone numbers, cloud PBX systems, SIP trunking, call forwarding, IVR menus, and more. Our platforms are designed to be user-friendly, secure, and fully customizable to your operational needs.

What sets Voipland apart is our deep industry knowledge and commitment to service excellence. We combine advanced VoIP technology with personalized support to help you build a communication system that’s agile, professional, and cost-effective.

Whether you’re switching from a traditional phone system or expanding your communication infrastructure, Voipland is your reliable partner for cloud-based telephony.

We don’t just connect calls — we connect people and possibilities.

Shipping Policy

Voipland provides digital VoIP communication services, and does not ship any physical products by default. All services — such as phone system activation, number provisioning, and user access — are delivered electronically via email or secure client portals.

If optional hardware (e.g. IP phones or VoIP adapters) is purchased, it will be shipped via a trusted carrier with tracking provided. Delivery times will vary based on location.

Service activation typically occurs within 24–48 hours of purchase confirmation.

Refund Policy

Due to the digital and subscription-based nature of our services, refunds are not issued after service activation. We recommend clients review their plan and requirements carefully before confirming their order.

However, if a client encounters a technical issue or service disruption within the first 3 days of activation, our team will work quickly to resolve the issue. In exceptional cases, and at our discretion, a partial refund or service credit may be granted.

All refund inquiries must be submitted in writing to our support team for evaluation.

Cancellation / Return / Exchange Policy

Cancellation Policy:
You may cancel your subscription at any time. Cancellations made before activation (within 24 hours of purchase) may be eligible for a full refund. Cancellations after activation will stop future billing, but the current billing period is non-refundable.

Return/Exchange Policy:
Voipland does not accept returns or exchanges for digital services. If physical equipment was purchased, it may be returned within 7 days of delivery, provided it is unused, in its original packaging, and return shipping is paid by the client.

If you need to modify your VoIP service package, change features, or upgrade your plan, our support team is available to help you adapt your service at any time.

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