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Landline Voice Minutes is a fixed-line minutes bundle created for professional outbound calls to fixed networks across Guadeloupe and 34 Additional countries.

This pack allows companies to choose a predefined volume of outbound fixed minutes and share them across multiple users, teams, or departments, ensuring centralized control and efficient usage within the organization.

Available fixed destinations:
Austria, Brazil, Canada, Chile, China, Colombia, Cyprus, Denmark, Estonia, Faroe Islands, France, French Guiana, Germany, Greece, Guadeloupe, Hungary, Ireland, Italy, Malaysia, Malta, Mexico, Mongolia, Netherlands, Norway, Peru, Puerto Rico, Romania, Singapore, Slovakia, South Korea, Spain, Sweden, United Kingdom, Venezuela

The service is suitable for businesses seeking a practical and scalable approach to outbound fixed-line communications while maintaining clear visibility on consumption and predictable cost management.
All outbound calls are routed through SIP services available on the Hivoox platform.

How the fixed minutes pack works:

At subscription, the customer selects the total number of fixed-line minutes included in the pack.
These minutes are pooled and made available to authorized users within the company.
Minute usage is calculated in real time based on the effective duration of calls to the included destinations.

Call capacity & scalability:

Up to 10 simultaneous outbound calls are supported by default.
Additional outbound channels can be enabled free of charge upon request addressed to the seller, without service interruption or setup fees.

Technical environment:

Service type: Outbound fixed-line calling
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: IP-PBX platforms, SIP-enabled IP phones, desktop softphones, and mobile VoIP applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem

Service activation:
Activation is completed within 2 to 24 hours after order confirmation.

Commercial terms:

Billing type: Prepaid fixed minutes pack
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer

Cancellation & expiration:

The service may be cancelled following a request submitted to the seller.
Unused minutes remain subject to the seller’s applicable commercial policy.
All outstanding invoices must be settled prior to cancellation.

Usage conditions:

This offer is strictly reserved for professional and business use.
Personal or residential usage is not permitted.

This service is provided by HaddaVoip and made available through the Hivoox marketplace.

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HaddaVoip
HaddaVoip
  • Store Name: HaddaVoip
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At HaddaVoIP, we are dedicated to providing businesses with high-quality, reliable, and affordable VoIP (Voice over IP) solutions. As a trusted reseller of VoIP hardware and services, we offer a wide range of products designed to streamline communication and improve efficiency in the workplace.

Our offerings include top-tier IP phones, VoIP adapters, virtual phone numbers, and much more. Whether you are looking to set up a new telephony system or upgrade your existing one, we provide the tools and services you need to take your business communication to the next level.

What sets us apart is our commitment to fast and reliable delivery, ensuring that your products reach you quickly, with minimal downtime. We understand the importance of effective communication for businesses, which is why we offer products that guarantee seamless connectivity, crystal-clear voice quality, and long-term performance.

Our solutions cater to businesses of all sizes, from startups to large corporations, helping them reduce communication costs and enhance their flexibility through cloud-based IP telephony systems. At HaddaVoIP, we are not just providing products — we are enabling businesses to grow and connect efficiently.

What we offer:

High-quality VoIP phones for professional use

VoIP adapters to integrate with existing systems

Virtual phone numbers for local and international connectivity

Fast shipping to ensure timely delivery of all products

Let HaddaVoIP be your partner in transforming your communication infrastructure, providing you with innovative VoIP solutions designed for today’s digital workplace.

Shipping Policy

At HaddaVoIP, we ensure that all our VoIP products, including IP phones, VoIP adapters, and virtual phone numbers, are delivered promptly and securely. We pride ourselves on fast, reliable service to keep your business communication running smoothly.

Delivery timelines:

Standard delivery within the EU: 3 to 5 business days

International delivery: 5 to 10 business days, depending on destination

Expedited delivery options available for urgent orders (contact us for details)

All products are shipped via trusted carriers, and you will receive a tracking number once your order is dispatched. Please check your items upon arrival and notify us of any damage or missing products within 48 hours.

Shipping fees are calculated at checkout based on the destination and the weight of the items.

Refund Policy

At HaddaVoIP, we want our customers to be fully satisfied with their purchase. If for any reason you are not happy with your purchase, you may request a refund in accordance with European consumer protection laws. Please read our refund conditions below.

Refund conditions:

Hardware refunds: You can request a refund within 14 days of receiving the product, provided the product is returned unused, unopened, and in its original condition.

Digital services or activated virtual phone numbers: Refunds are not applicable once these services have been activated or the product has been used.

Return shipping: If the product is returned due to a defect or error on our part, we will cover the cost of return shipping. Otherwise, the customer is responsible for the return shipping fees.

Refunds will be processed within 7 business days after receiving and inspecting the returned product.

Cancellation / Return / Exchange Policy

Order Cancellation:

You can cancel your order for hardware within 12 hours of placing it, provided the items have not yet been shipped. For digital products or services (e.g., virtual numbers or activated services), cancellations are not possible once the service has been activated.

Returns:

You can return physical products (e.g., IP phones, VoIP adapters) within 14 days from the date of delivery, as long as they are in new, unused, and resalable condition.

We do not accept returns for opened or used products, unless the product is faulty or was delivered in error.

Exchanges:

If the product you received is defective or incorrect, we will gladly exchange it. Please notify us within 5 business days of receiving the product, and we will assist with the exchange process.

All returns or exchanges must be approved by our customer service team. Please contact us before returning any products to obtain return instructions and an RMA (Return Merchandise Authorization) number.

General Inquiries

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