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The Cisco 7861 IP Phone with Multiplatform Firmware is a robust and scalable VoIP solution designed for high-call-volume environments such as busy offices, reception desks, and call centers. With support for up to 16 SIP lines, the Cisco 7861 offers unparalleled line capacity in a cost-effective and professional-grade IP phone.

Featuring a large backlit grayscale display, programmable line keys with dual-color LEDs, and wideband audio support, the 7861 ensures excellent usability and superior call quality. The multiplatform SIP firmware enables seamless integration with a variety of open-source and third-party VoIP platforms such as Asterisk, Broadsoft, FreePBX, and more.

Equipped with dual Fast Ethernet ports and PoE support, the Cisco 7861 is easy to deploy and manage. Its secure provisioning, headset compatibility, and intuitive interface make it a trusted choice for organizations seeking reliability, flexibility, and outstanding voice performance.

Technical Features

Display: 3.5-inch backlit grayscale display (396 x 162 pixels)
SIP Accounts: Supports up to 16 SIP lines
Programmable Keys: 16 line/feature keys with dual-color LEDs

Audio: Wideband audio, G.722 support, full-duplex speakerphone
Network: Dual 10/100 Fast Ethernet ports
PoE: IEEE 802.3af Class 1 Power over Ethernet
Firmware: Open SIP multiplatform firmware (non-CUCM)
Headset Support: RJ9 and EHS compatible

Provisioning: Auto-provisioning via TFTP, HTTP, or HTTPS
Security: TLS, SRTP, HTTPS, 802.1x, secure boot
Mounting: Desktop or optional wall mount
Power: PoE or optional external AC adapter (sold separately)

Weight 0.600 kg

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Tutiloja VoiP
  • Store Name: Tutiloja VoiP
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Welcome to Tutiloja VoiP, your trusted online destination for professional-grade IP telephony hardware. We are exclusively dedicated to supplying high-quality VoIP equipment to businesses, professionals, and system integrators around the world.

Shipping Policy

We ship our products across the European Union and internationally, using reliable logistics partners to ensure fast and secure delivery.

Processing Time: All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Time: Within the EU: 2–5 business days
Outside the EU: 5–10 business days, depending on destination

Shipping Costs: Shipping fees are calculated at checkout based on the destination and order weight. Free shipping may apply on qualifying bulk orders.

Tracking: Once your order is shipped, you will receive a confirmation email with tracking details.
Customs & Duties: For non-EU countries, customs duties or import taxes may apply and are the responsibility of the customer.

Refund Policy

We accept refund requests in compliance with EU consumer protection regulations, particularly for defective or incorrect products.

Refund Eligibility:

The item must be unused, in its original packaging, and returned within 14 days of delivery.
Refunds are not available for digital goods, services, or customized orders.
If the product is defective or not as described, we will provide a full refund or replacement.

How to Request a Refund: Please contact our support team via email with your order number and reason for the refund. Once approved, we will provide return instructions.

Refund Processing: Once the returned item is received and inspected, the refund will be processed within 5–7 business days via the original payment method.

Cancellation / Return / Exchange Policy

You may cancel your order free of charge before it is shipped. Once the order is shipped, the cancellation will be treated as a return.

Return Conditions:

Returns must be made within 14 calendar days of receiving the product.
Products must be unused, in original packaging, and in resalable condition.
Return shipping costs are the responsibility of the customer, unless the product is faulty or incorrect.

Exchanges: If you wish to exchange a product (e.g., for a different model), please contact our support. Exchanges are subject to product availability.

Non-Returnable Items:

Software licenses
Activated hardware
Clearance or final sale items
Products customized for the customer

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