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Unified Mobile Minutes is a professional mobile minutes bundle designed to facilitate outbound calling to mobile networks across Malta and the broader 56 Additional countries.

This pack allows organizations to determine a predefined volume of mobile minutes and share them internally among users, teams, or departments, ensuring a unified and controlled calling balance.

Available mobile destinations:
Argentina, Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Czech Republic, Denmark, Dominican Republic, Faroe Islands, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Iceland, India, Ireland, Israel, Italy, Japan, South Korea, Kuwait, Latvia, Lithuania, Luxemburg, Malaysia, Malta, Martinique, Mauritius, Mayotte, Mexico, Mongolia, Northern Mariana, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, United Kingdom, US Virgin Islands, Vatican city

The service is suitable for businesses seeking a practical and transparent way to manage outbound mobile communications while maintaining clear oversight of usage and expenses.
All outbound calls are delivered via SIP services available on the Hivoox platform.

How the minutes pack works:

At the time of subscription, the customer selects the total number of mobile minutes included in the pack.
These minutes are consolidated into a shared pool accessible to authorized users.
Usage is deducted automatically based on the actual duration of each call to the included destinations.

Call capacity & scalability:

Up to 10 simultaneous outbound calls are supported by default.
Additional outbound channels can be enabled free of charge upon request addressed to the seller, without service interruption or configuration changes.

Technical environment:

Service type: Outbound mobile calling
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: IP-PBX platforms, SIP-enabled IP phones, desktop softphones, and mobile VoIP applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem

Service activation:
Activation is completed within 2 to 24 hours after order confirmation.

Commercial terms:

Billing type: Prepaid mobile minutes pack
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer

Cancellation & expiration:

The service may be cancelled upon request submitted to the seller.
Any remaining minutes are subject to the seller’s applicable commercial policy.
All outstanding invoices must be settled prior to cancellation.

Usage conditions:

This offer is strictly reserved for professional and business use.
Personal or residential usage is not permitted.

This service is provided by LedgerMax and made available through the Hivoox marketplace.

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LedgerMax
LedgerMax
  • Store Name: LedgerMax
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At LedgerMax, we are dedicated to powering the voice behind your business. As a trusted provider of VoIP solutions tailored for call centers, we help companies stay connected with their customers across the globe through high-quality, cost-effective, and scalable communication services.

Founded by a team of telecom and IT specialists, LedgerMax was built to address the growing demand for reliable and flexible voice services in the call center industry. Our platform supports businesses of all sizes — from startups to large-scale contact centers — offering features such as virtual phone numbers (DIDs), intelligent call routing, SIP trunking, and real-time call analytics.

We understand that every call matters. That’s why our mission is to ensure your team can connect, engage, and resolve customer needs without interruption. With 99.99% uptime, global coverage, and 24/7 support, LedgerMax stands as a reliable voice partner for your business growth.

Our services are designed to reduce telecom costs while increasing call quality, flexibility, and agent productivity. Whether you run outbound sales campaigns or inbound customer service operations, LedgerMax offers the tools and support you need to succeed in today’s fast-paced communication landscape.

Join hundreds of businesses that trust us to deliver exceptional call quality and superior VoIP service.

Shipping Policy

Since LedgerMax provides digital VoIP services, there is no physical shipping involved. Upon purchase or activation, all services (such as DIDs, SIP accounts, or subscriptions) are provisioned electronically and delivered via email or directly within the customer dashboard.

Clients will receive access credentials and instructions typically within a few minutes to a few hours depending on the service ordered.

If you encounter any issues accessing your services, our technical support team is available 24/7 to assist you.

Refund Policy

At LedgerMax, we strive to ensure full customer satisfaction. However, due to the nature of digital and prepaid telecom services, refunds are only issued under the following conditions:
The service was not delivered as described or could not be activated due to a technical error on our part.
A formal refund request is submitted within 7 days of purchase.
The usage of the VoIP service does not exceed 10 minutes or 1 USD, whichever comes first.

All refund requests are subject to internal review. Refunds will be processed via the original payment method within 5–10 business days after approval.

Cancellation / Return / Exchange Policy

LedgerMax allows customers to cancel subscriptions or services at any time via their online dashboard or by contacting support.

Monthly recurring plans can be canceled before the next billing cycle to avoid future charges.

Prepaid services (such as DIDs or credit packages) are non-refundable once activated or consumed.

Service exchanges (e.g., replacing a virtual number or changing regions) can be requested, subject to availability and approval.

We do not accept returns or exchanges for digital goods once delivered unless there is a fault in the product. Please contact our support team for case-by-case resolution.

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