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With the Conference Calling Solution in Mexico, Hivoox puts at your disposal a voip system that allows you to hold telephone meetings in Mexico quickly and without geographical restrictions.

Our Mexico conference call solution allows users present in Mexico or abroad to participate in the conference call by accessing your secure conference room in Mexico. By default, users must use a Hivoox SIP account (from a computer, mobile phone or IP phone) to access the conference call room in Mexico.

However, you can request the activation of a fixed telephone number, so that certain users can access the conference room from a fixed or mobile line of another operator in Mexico or abroad. To do this, you must purchase a number on our website and request that it be added to your conference room.

How does the Conference Solution work in Mexico?

1-Add this service to the basket.
2-Choose the number of participants.
3-Make the payment.
4-Receive by email the access to your account and the access number.
5-Set the participants and the access code.
6-Communicate the code to each participant.
7-Participants call the access number to access the room.

If you have associated a landline number to your conference room in Mexico, participants will be able to access your conference room from any landline or mobile phone in Mexico or abroad.

If you are a user of the Hivoox Virtual PBX service in Mexico, this function is already included in your PBX.

Features – Conference Call in Mexico.

Configuration of the welcome language of each participant.
Supports up to 500 users (choose the number in the option).
Recording of conversations for monitoring or storage (optional).
Conference room without interruptions.
Conference call with excellent audio quality.
Accessible from a mobile application or a telephone line.
Teleconference in Mexico without geographical limit.
Teleconference in Mexico with or without internet.

Special conditions of this service

The client buys the Conference Calling Solution in Mexico, to carry out telephone conferences with other participants. Hivoox provides the client with a telephone conference room in Mexico.

To participate, users must call the number of the conference room that Hivoox makes available to the client. Each participant will be able to call this access number free of charge from an IP telephone, a computer or a SIP application installed on their mobile. It is also possible to access the conference room from a traditional fixed or mobile telephone line; To do this, the user must buy a landline number on our website, so that we can associate the landline telephone number with his conference room.

The client declares to have read and fully understood the operation of this service at the time of contracting.

Validity

The service lasts for 30 days and is automatically renewed every month. If you contract on day 01, your next billing would be on day 01 of the following month. To unsubscribe, simply send us an email and request to terminate the service. Please note that your request must be made before the invoice date, and you must not have unpaid invoices.

Since these are virtual services and for obvious reasons, refunds are not allowed. In no case will the money you paid for this service be refunded. Hivoox will make no exceptions to this rule.

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          Vivango
          Vivango
          • Store Name: Vivango
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          At Vivango, we simplify one of the most critical parts of running a product-based business: finding the right suppliers. Whether you’re a new seller entering the market or a growing business looking to diversify your supply chain, our mission is to help you connect with reliable, vetted manufacturers and wholesalers around the globe.

          In today’s fast-paced and competitive e-commerce world, supplier sourcing can be risky, time-consuming, and overwhelming. That’s why we’ve created a smarter way to source — combining industry insight, global connections, and personalized support. We help sellers cut through the noise and make informed sourcing decisions that save time, reduce costs, and minimize risk.

          From product research and factory verification to price negotiation and logistics coordination, we walk with you every step of the way. At Vivango, we don’t just connect you to suppliers — we connect you to opportunity, growth, and peace of mind.

          Our values are rooted in transparency, reliability, and client success. Join hundreds of forward-thinking sellers who trust Vivango to bring their sourcing strategy to life.

          Shipping Policy

          Vivango provides supplier sourcing and consultation services and does not ship physical products directly. Instead, we connect clients with trusted third-party manufacturers and suppliers who handle fulfillment and logistics.

          Shipping times, methods, and fees vary based on the supplier's terms and your chosen logistics provider. Once a supplier is selected, Vivango ensures you receive all essential shipping details, including expected delivery times, tracking options, and customs information if applicable.

          Our team remains available to assist throughout the sourcing and shipping coordination process to ensure smooth execution.

          Refund Policy

          Due to the customized and service-based nature of our work, refunds are generally not available once the sourcing process has started.

          However, if you are unsatisfied during the initial pre-sourcing phase (within 48 hours of onboarding), and no suppliers have been contacted on your behalf, you may request a partial refund. Each case is evaluated based on project progress and client feedback.

          We are committed to delivering value and resolving any issues swiftly and professionally.

          Cancellation / Return / Exchange Policy

          Cancellation Policy:
          You may cancel your order within 24 hours of confirmation, provided no sourcing actions have been taken. Cancellations after this period may incur a fee, depending on how much work has already been completed.

          Returns/Exchanges:
          Vivango does not sell or ship products; therefore, we do not handle returns or exchanges. However, we support you in clarifying and negotiating return policies directly with the supplier before finalizing any agreement.

          We encourage clients to communicate clearly about expectations, timelines, and return terms during the supplier selection phase. Our sourcing experts are here to assist you every step of the way.

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