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Fixed and Mobile Calls is an unlimited mixed calling plan designed for professional outbound communications to both fixed-line and mobile networks across Northern Mariana and 73 Additional countries.

This plan allows businesses to make unlimited outbound calls to included fixed and mobile destinations, offering a unified and cost-controlled solution for professional voice communications.

Included destinations:
Argentina, Australia, Austria, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, South Korea, Kuwait, Latvia, Liechtenstein, Lithuania, Luxemburg, Malaysia, Malta, Martinique, Mauritius, Mayotte, Mexico, Mongolia, Netherlands, New Zealand, Northern Mariana, Norway, Pakistan, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Thailand, United Kingdom, United States, USA Alaska, USA Hawaii, USA Virgin Islands, Vatican city

The service is intended for organizations seeking a single outbound calling offer that combines fixed and mobile communications while ensuring clear usage monitoring and predictable budgeting.
All outbound calls are routed through SIP services available on the Hivoox platform.

How the unlimited mixed plan works:

The plan includes unlimited outbound calls to the listed fixed and mobile destinations.
Outbound calls are subject to a fair use policy.
Any calls placed outside the included destinations are billed according to the seller’s published rates available in the website footer.

Call capacity & scalability:

One simultaneous outbound call is included by default.
Additional outbound channels can be added as paid options by contacting the seller.
Channel extensions are subject to the seller’s pricing conditions and validation.

Technical environment:

Service type: Outbound fixed and mobile calling
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: IP-PBX platforms, SIP-enabled IP phones, desktop softphones, and mobile VoIP applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem

Service activation:
Activation is completed within 2 to 24 hours after order confirmation.

Commercial terms:

Billing type: Monthly subscription
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer

Cancellation & conditions:

The service may be cancelled upon request submitted to the seller.
All outstanding invoices must be settled prior to cancellation.

Usage conditions:

This offer is strictly reserved for professional and business use.
Personal or residential usage is not permitted.

This service is provided by IPPhoneStore and made available through the Hivoox marketplace.

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IPPhoneStore
IPPhoneStore
  • Store Name: IPPhoneStore
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Empowering Business Communication with Next-Gen Telecom Equipment

At IPPhoneStore, we are dedicated to transforming how businesses connect and communicate. As a trusted provider of advanced telecommunication equipment, we specialize in delivering cutting-edge IP phones, VoIP hardware, PBX systems, headsets, and network accessories tailored to the needs of modern enterprises.

We believe that effective communication is the foundation of every successful organization. That’s why we source and supply only high-quality, reliable, and scalable solutions from industry-leading brands. Whether you’re a small business upgrading your system or a large corporation rolling out a multi-site VoIP infrastructure, IPPhoneStore ensures you have the tools to stay connected, productive, and competitive.

Our team of telecom specialists provides not just products, but also guidance—helping you choose the right hardware based on your setup, usage, and growth objectives. We serve clients across industries including call centers, IT service providers, customer support departments, remote teams, and enterprise networks.

From fast order processing to after-sales support, IPPhoneStore is committed to excellence at every step of your communication journey.

Shipping Policy

At IPPhoneStore, we ship telecom equipment to businesses worldwide using secure, reliable carriers. All orders are processed within 1–2 business days after payment confirmation.

Estimated delivery times vary by location:
Local (in-country): 1–3 business days
International: 2–7 business days

Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery in real time.

Shipping fees are calculated at checkout based on destination and package weight. For bulk orders or custom delivery arrangements, please contact our support team directly.

Refund Policy

Customer satisfaction is our priority. If you receive a defective or damaged product, please notify us within 7 days of delivery. We will offer a full refund or replacement after verifying the issue.

To be eligible for a refund:
The item must be unused and in its original packaging
You must contact us before returning the product
Refunds are processed within 5–10 business days after we receive the returned item

Non-refundable items include:
Opened software
Clearance/sale items
Custom-configured hardware

Cancellation / Return / Exchange Policy

Cancellations are accepted within 24 hours of placing your order, as long as the item has not yet been shipped.

Returns are accepted within 14 days of receipt. The product must be in original condition, unused, and with all accessories included. Return shipping costs are the responsibility of the buyer, unless the return is due to our error (e.g., wrong item sent).

Exchanges are possible for defective items or if you ordered the wrong model and need a replacement. Contact our team and we’ll assist you with the exchange process quickly and efficiently.

General Inquiries

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