VoIP Call Minutes Pack is a mixed calling minutes pack designed for professional outbound communications to both fixed-line and mobile networks across Portugal and 40 Additional countries.
This pack enables businesses to define a unified volume of outbound minutes that can be used for both fixed and mobile calls, with shared access across teams, extensions, or operational units within the same organization.
Available destinations:
Argentina, Australia, Austria, Bangladesh, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Faroe Islands, Germany, Greece, Guam, Iceland, India, Ireland, Israel, Italy, Japan, South Korea, Latvia, Lithuania, Malaysia, Mexico, Mongolia, Norway, Peru, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Spain, Sweden, United Kingdom, United States, USA Alaska, USA Hawaii, USA Virgin Islands, Vatican city
The service is suitable for organizations seeking a practical minutes-based solution that combines fixed and mobile outbound calling while ensuring centralized supervision and predictable cost management.
All outbound calls are delivered through SIP services available on the Hivoox platform.
How the mixed minutes pack works:
When subscribing, the customer selects the total number of mixed minutes included in the pack.
These minutes are grouped into a shared pool accessible to authorized users within the organization.
Minute consumption is calculated in real time based on the effective duration of calls to the included fixed and mobile destinations.
Call capacity & scalability:
Up to 10 simultaneous outbound calls are supported by default.
Additional outbound channels can be enabled free of charge upon request addressed to the seller, without service interruption or setup fees.
Technical environment:
Service type: Outbound fixed and mobile calling
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: IP-PBX platforms, SIP-enabled IP phones, desktop softphones, and mobile VoIP applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem
Service activation:
Activation is completed within 2 to 24 hours after order confirmation.
Commercial terms:
Billing type: Prepaid mixed minutes pack
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer
Cancellation & expiration:
The service may be cancelled upon request submitted to the seller.
Unused minutes are subject to the seller’s applicable commercial policy.
All outstanding invoices must be settled prior to cancellation.
Usage conditions:
This offer is strictly reserved for professional and business use.
Personal or residential usage is not permitted.
This service is provided by Televozip and made available through the Hivoox marketplace.





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