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SIP Mixed Minutes Bundle is a mixed calling minutes pack designed for professional outbound communications to both fixed-line and mobile networks across Portugal and 42 Additional countries.

This pack gives businesses the flexibility to define a shared volume of outbound minutes usable for both fixed and mobile calls, with distribution across users, extensions, or departments within the same organization.

Available destinations:
Argentina, Australia, Austria, Bangladesh, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Faroe Islands, Germany, Greece, Guam, Iceland, India, Ireland, Israel, Italy, Japan, South Korea, Latvia, Lithuania, Malaysia, Mexico, Mongolia, Norway, Peru, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Spain, Sweden, United Kingdom, United States, USA Alaska, USA Hawaii, USA Virgin Islands, Vatican city

The service is intended for organizations looking for a single minutes-based solution that combines fixed and mobile outbound calling while maintaining transparent usage monitoring and controlled spending.
All outbound calls are delivered through SIP services available on the Hivoox platform.

How the mixed minutes pack works:

At the time of subscription, the customer selects the total number of mixed minutes included in the pack.
These minutes are centralized into a shared pool accessible to authorized users within the organization.
Minute consumption is calculated in real time based on the actual duration of calls to the included fixed and mobile destinations.

Call capacity & scalability:

Up to 10 simultaneous outbound calls are supported by default.
Additional outbound channels can be enabled free of charge upon request addressed to the seller, without service interruption or setup fees.

Technical environment:

Service type: Outbound fixed and mobile calling
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: IP-PBX platforms, SIP-enabled IP phones, desktop softphones, and mobile VoIP applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem

Service activation:
Activation is completed within 2 to 24 hours after order confirmation.

Commercial terms:

Billing type: Prepaid mixed minutes pack
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer

Cancellation & expiration:

The service may be cancelled upon request submitted to the seller.
Unused minutes are subject to the seller’s applicable commercial policy.
All outstanding invoices must be settled prior to cancellation.

Usage conditions:

This offer is strictly reserved for professional and business use.
Personal or residential usage is not permitted.

This service is provided by Misivozip and made available through the Hivoox marketplace.

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Misivozip
  • Store Name: Misivozip
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Misivozip is a next-generation telecommunications operator specializing in VoIP solutions, international call packages, and virtual phone numbers (DID). We empower businesses and individuals to communicate seamlessly across borders through innovative, reliable, and cost-effective telephony services.

Our mission is to simplify global communication by providing scalable voice solutions that combine high-quality connections, competitive rates, and outstanding customer support. Whether you need a dedicated business number in another country, affordable international calling plans, or advanced SIP trunking options, Misivozip delivers flexible and secure solutions tailored to your needs.

At Misivozip, transparency, innovation, and customer satisfaction are at the core of everything we do. Our technology infrastructure is built on advanced VoIP protocols and robust security standards, ensuring crystal-clear voice quality and uninterrupted service. We continuously invest in network optimization to keep you connected anywhere in the world.

We proudly serve customers across multiple industries, from startups to enterprises, helping them expand their communication capabilities and build strong international connections. With Misivozip, you gain more than a VoIP provider, you gain a reliable communication partner focused on performance and value.

Join thousands of satisfied clients who trust Misivozip for their global communication needs and experience the future of telephony today.

Shipping Policy

At Misivozip, our products are digital and delivered electronically. Once your order is confirmed and payment is received, you will receive your DID number details, VoIP credentials, or service activation information via email within a few minutes to 24 hours, depending on the verification process.

There are no physical shipments associated with our services. Please ensure that your email address and account information are accurate to avoid delivery delays.

Refund Policy

Our goal is to ensure customer satisfaction. However, due to the digital nature of our products and instant service activation, refunds are generally not available once a number or VoIP service has been issued.

Refunds may only be approved in exceptional cases, such as:
Duplicate payments
Service activation failure on our end
Technical issues preventing access to the purchased service

All refund requests must be submitted within 7 days of purchase and will be reviewed by our billing department. If approved, the refund will be processed to your original payment method.

Cancellation / Return / Exchange Policy

Since our services are digital and activated upon order confirmation, returns and exchanges are not applicable.

You may, however, request cancellation of a DID number or service before activation. Once a service is active, cancellation will take effect at the end of the billing cycle.

If you wish to change your DID number or upgrade your plan, please contact our support team, we will be glad to assist you with available options and adjustments to your account.

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