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Mobile Voice Minutes Pack is a professional mobile minutes solution designed to support outbound calls to mobile networks across South Africa and the 56 Additional countries.

This pack enables businesses to set a defined volume of mobile minutes and distribute them internally between users, teams, or departments, allowing shared access to outbound mobile calling resources.

Available mobile destinations:
Argentina, Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Czech Republic, Denmark, Dominican Republic, Faroe Islands, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Iceland, India, Ireland, Israel, Italy, Japan, South Korea, Kuwait, Latvia, Lithuania, Luxemburg, Malaysia, Malta, Martinique, Mauritius, Mayotte, Mexico, Mongolia, Northern Mariana, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, United Kingdom, US Virgin Islands, Vatican city

The service is intended for companies seeking a practical and transparent way to manage outbound mobile communications while maintaining predictable costs and clear usage visibility.
All outbound calls are routed through SIP services available on the Hivoox platform.

How the minutes pack works:

Upon subscription, the customer selects the total number of mobile minutes included in the pack.
These minutes are consolidated into a shared pool accessible to authorized users within the organization.
Minutes are deducted automatically based on the effective duration of each outbound call to the included destinations.

Call capacity & scalability:

Up to 10 simultaneous outbound calls are supported by default.
Additional outbound channels can be enabled free of charge upon request addressed to the seller, without service interruption or configuration changes.

Technical environment:

Service type: Outbound mobile calling
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: IP-PBX platforms, SIP-enabled IP phones, desktop softphones, and mobile VoIP applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem

Service activation:
Activation is completed within 2 to 24 hours after order confirmation.

Commercial terms:

Billing type: Prepaid mobile minutes pack
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer

Cancellation & expiration:

The service may be cancelled following a request submitted to the seller.
Any remaining minutes are subject to the seller’s applicable commercial policy.
All outstanding invoices must be settled prior to cancellation.

Usage conditions:

This offer is strictly reserved for professional and business use.
Personal or residential usage is not permitted.

This service is provided by Shopvoipza and made available through the Hivoox marketplace.

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Shopvoipza
  • Store Name: Shopvoipza
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At SHOPVOIPZA, we specialize in providing high-quality telecommunication and VoIP equipment designed to keep businesses and individuals seamlessly connected. Based on years of expertise in the telecom industry, our mission is to make communication more reliable, efficient, and affordable.

We offer a wide range of products, from IP phones, VoIP gateways, headsets, and PBX systems to networking solutions that empower companies of all sizes to stay ahead in today’s digital world. Our carefully selected catalog includes equipment from trusted global brands, ensuring that our customers receive only the best in performance and durability.

What sets us apart is not only our commitment to quality and innovation, but also our dedication to customer satisfaction. At SHOPVOIPZA, we believe that excellent service goes hand in hand with great products. Our support team is always ready to guide you in choosing the right telecommunication solutions for your needs.

Whether you are a small business upgrading your systems or a large organization scaling your communications infrastructure, SHOPVOIPZA is your trusted partner in VoIP and telecommunication solutions.

Shipping Policy

At SHOPVOIPZA, we strive to process and ship all orders quickly and efficiently.

Processing time: Orders are usually processed within 1–3 business days.

Shipping methods: We partner with trusted courier services to ensure fast and secure delivery.

Delivery timeframe: Standard shipping takes approximately 3–7 business days depending on your location.

Tracking: A tracking number will be provided once your order has been shipped.

Please note that delivery delays may occur due to unforeseen circumstances, such as courier delays or customs clearance.

Refund Policy

Your satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a refund under the following conditions:
Refund requests must be made within 14 days of delivery.
Products must be returned in their original condition, unused, and with all packaging intact.
Refunds will be processed once the returned item is received and inspected.

Please allow up to 7–10 business days for the refund to reflect in your account. Shipping costs are non-refundable.

Cancellation / Return / Exchange Policy

Order Cancellation: You may cancel your order within 24 hours of purchase. Once your order has been processed and shipped, cancellations will no longer be possible.

Returns: Items may be returned within 14 days of delivery if they are unused, undamaged, and in their original packaging. Customers are responsible for return shipping costs.

Exchanges: If you received a defective or incorrect item, we will replace it at no additional cost. To request an exchange, please contact our support team within 7 days of delivery.

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