Thailand +81 Countries – Fixed Calling Pack

Fixed Calling Pack is a fixed-line minutes offering designed for professional outbound calling to fixed networks across Thailand and 81 Additional countries.

This pack enables organizations to define a preset volume of outbound fixed minutes and share them across users, teams, or departments, ensuring unified access and controlled usage throughout the business.

Available fixed destinations:
Andorra, Argentina, Australia, Austria, Bangladesh, Belgium, Bermuda, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Dominican Republic, Estonia, Faroe Islands, Finland, France, French Guiana, Georgia, Germany, Gibraltar, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, South Korea, Kuwait, Latvia, Liechtenstein, Lithuania, Luxemburg, Malaysia, Malta, Martinique, Mauritius, Mayotte, Mexico, Mongolia, Morocco, Netherlands, New Zealand, Northern Mariana, Norway, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Reunion, Romania, San Marino, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, United Kingdom, United States, USA Alaska, USA Hawaii, USA Virgin Islands, Vatican city, Venezuela

The service is intended for businesses that require a reliable way to manage outbound fixed-line communications while maintaining clear oversight of consumption and predictable cost planning.
All outbound calls are processed through SIP services available on the Hivoox platform.

How the fixed minutes pack works:

Upon subscription, the customer selects the total number of fixed-line minutes included in the pack.
These minutes are grouped into a shared pool accessible to authorized users within the organization.
Minute usage is calculated in real time based on the actual duration of calls to the included destinations.

Call capacity & scalability:

Up to 10 simultaneous outbound calls are supported by default.
Additional outbound channels can be enabled free of charge upon request addressed to the seller, without service interruption or additional setup fees.

Technical environment:

Service type: Outbound fixed-line calling
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: IP-PBX platforms, SIP-enabled IP phones, desktop softphones, and mobile VoIP applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem

Service activation:
Activation is completed within 2 to 24 hours after order confirmation.

Commercial terms:

Billing type: Prepaid fixed minutes pack
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer

Cancellation & expiration:

The service may be cancelled upon request submitted to the seller.
Unused minutes remain subject to the seller’s applicable commercial policy.
All outstanding invoices must be settled prior to cancellation.

Usage conditions:

This offer is strictly reserved for professional and business use.
Personal or residential usage is not permitted.

This service is provided by Ngsmarc and made available through the Hivoox marketplace.