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Landline Voice Pack is a fixed-line minutes solution designed for professional outbound calling to fixed networks across Trinidad and Tobago and 83 Additional countries.

This pack allows businesses to determine a predefined volume of outbound fixed minutes and share them across users, teams, or departments, ensuring centralized management and smooth internal distribution of calling resources.

Available fixed destinations:
Andorra, Argentina, Australia, Austria, Bangladesh, Belgium, Bermuda, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Dominican Republic, Estonia, Faroe Islands, Finland, France, French Guiana, Georgia, Germany, Gibraltar, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, South Korea, Kuwait, Latvia, Liechtenstein, Lithuania, Luxemburg, Malaysia, Malta, Martinique, Mauritius, Mayotte, Mexico, Mongolia, Morocco, Netherlands, New Zealand, Northern Mariana, Norway, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Reunion, Romania, San Marino, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, United Kingdom, United States, USA Alaska, USA Hawaii, USA Virgin Islands, Vatican city, Venezuela

The service is intended for organizations seeking a clear and reliable approach to outbound fixed-line communications while maintaining full visibility on usage and predictable cost control.
All outbound calls are routed through SIP services available on the Hivoox platform.

How the fixed minutes pack works:

When subscribing, the customer selects the total number of fixed-line minutes included in the pack.
These minutes are pooled into a shared balance accessible to authorized users within the organization.
Minute consumption is calculated in real time based on the actual duration of calls to the included destinations.

Call capacity & scalability:

Up to 10 simultaneous outbound calls are supported by default.
Additional outbound channels can be enabled free of charge upon request addressed to the seller, without service interruption or additional setup fees.

Technical environment:

Service type: Outbound fixed-line calling
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: IP-PBX platforms, SIP-enabled IP phones, desktop softphones, and mobile VoIP applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem

Service activation:
Activation is completed within 2 to 24 hours after order confirmation.

Commercial terms:

Billing type: Prepaid fixed minutes pack
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer

Cancellation & expiration:

The service may be cancelled upon request submitted to the seller.
Unused minutes remain subject to the seller’s applicable commercial policy.
All outstanding invoices must be settled prior to cancellation.

Usage conditions:

This offer is strictly reserved for professional and business use.
Personal or residential usage is not permitted.

This service is provided by Tonycal and made available through the Hivoox marketplace.

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Tonycal
Tonycal
  • Store Name: Tonycal
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At Tonycal, we help businesses move beyond traditional telephony by providing powerful, scalable, and intelligent VoIP (Voice over IP) solutions tailored for modern communication needs. We’re more than just a VoIP provider — we are your strategic partner in building reliable voice infrastructure that drives efficiency, flexibility, and growth.

In an age where clear, secure, and uninterrupted communication is crucial, Tonycal delivers cloud-based voice solutions that fit every stage of your business journey. Whether you need virtual numbers, SIP trunks, a hosted PBX system, or advanced call features, we bring you enterprise-grade performance at an affordable price.

Our services are fully customizable and easy to integrate with your existing systems (CRM, helpdesk, sales tools), making it easier for teams to connect and collaborate — from anywhere in the world.

What Sets Tonycal Apart?
High-Quality VoIP Connections
International Coverage with Local Numbers
Fully Customizable Features & Call Routing
Secure Infrastructure with 99.99% Uptime
Dedicated Support for Businesses of All Sizes

Join hundreds of companies that trust Tonycal to power their communication systems. We bring simplicity, control, and innovation to the way you talk business.

Shipping Policy

Tonycal provides 100% digital services. Once your order is placed and account information is verified, our team activates your services and delivers credentials, setup instructions, and platform access via email or through our secure online portal.

Depending on the complexity of your setup (e.g., SIP trunking, number porting), the provisioning process typically takes between 1 to 3 business days. You will receive real-time updates during setup.

No physical products are shipped.

Refund Policy

As our services are custom-configured and digital in nature, we do not offer refunds once the provisioning process has begun or services have been activated.

If, however, there is a critical service failure caused by our infrastructure that prevents your service from functioning as described, a partial or full refund may be considered following technical review — provided the issue is reported within 7 days of service activation.

Our goal is to ensure satisfaction and reliability at all times.

Cancellation / Return / Exchange Policy

You may cancel your order within 24 hours, as long as no service has been activated or configured. After that, your order is considered in progress and cannot be canceled due to the customization involved.

Because our services are digital and tailored to each client, returns and exchanges do not apply. However, we remain committed to working closely with you to resolve any issue or reconfigure your service as needed.

With Tonycal, your communication infrastructure is in expert hands — flexible, professional, and always connected.

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