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Landline Minutes is a fixed-line minutes bundle designed for professional outbound calling to fixed networks across United States and 52 Additional countries.

This pack allows businesses to predefine a volume of outbound fixed minutes, which can be shared across multiple users, extensions, or departments within the same organization.

Available fixed destinations:
Argentina, Australia, Austria, Belgium, Bermuda, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Estonia, Faroe Islands, France, French Guiana, Germany, Greece, Guadeloupe, Guam, Hungary, Ireland, Italy, Lithuania, Luxemburg, Malaysia, Malta, Mexico, Mongolia, Netherlands, New Zealand, Norway, Peru, Poland, Puerto Rico, Romania, Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom, United States, USA Alaska, USA Hawaii, USA Virgin Islands, Vatican city, Venezuela

The service is suitable for all types of businesses seeking a structured way to manage outbound fixed-line communications while maintaining visibility on usage and budget control.
All outbound calls are routed through SIP services available on the Hivoox platform.

How the minutes pack works:

The customer selects the total number of fixed-line minutes when subscribing to the pack.
These minutes are pooled and shared between authorized users within the company.
Usage is deducted in real time based on the actual duration of calls to the included destinations.

Call capacity & scalability:

Up to 10 simultaneous outbound calls are supported by default.
Additional outbound channels can be enabled free of charge upon simple request addressed to the seller, without service interruption or additional setup.

Technical environment:

Service type: Outbound fixed-line calling
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: IP-PBX platforms, SIP-enabled IP phones, desktop softphones, and mobile VoIP applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem

Service activation:
Activation is completed within 2 to 24 hours after order confirmation.

Commercial terms:

Billing type: Prepaid fixed minutes pack
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer

Cancellation & expiration:

The service may be cancelled upon request submitted to the seller.
Unused minutes are subject to the seller’s commercial policy.
All outstanding invoices must be settled prior to cancellation.

Usage conditions:

This offer is strictly reserved for professional and business use.
Personal or residential usage is not permitted.

This service is provided by Did Lopez and made available through the Hivoox market

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Didlopez
Did Lopez
  • Store Name: Did Lopez
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At Didlopez, we redefine communication through innovation. As a professional VoIP (Voice over IP) operator, we specialize in providing DID numbers and international call packages that empower businesses and individuals to connect seamlessly across the globe.

Founded with a mission to make communication simpler, smarter, and more affordable, Didlopez leverages cutting-edge IP telephony technologies to deliver high-quality voice services with exceptional reliability. Whether you’re expanding your global presence, setting up a virtual office, or maintaining cost-effective communication with partners and clients worldwide, Didlopez offers tailored solutions designed to meet your needs.

Our services are built on three key values:
Reliability: We provide stable, high-performance VoIP connections for uninterrupted communication.
Flexibility: Choose from a wide range of DID numbers and call plans to match your business strategy.
Transparency: No hidden fees, no complicated setups : just straightforward communication tools.

With a growing international customer base and a commitment to excellence, Didlopez continues to be a trusted partner for businesses and professionals seeking efficient telecommunication solutions.

Join the future of communication with Didlopez : where technology meets clarity, and distance no longer matters.

Shipping Policy

At Didlopez, all our products and services are digital. Once your order is verified and payment is confirmed, digital services such as DID numbers and VoIP call packages are delivered electronically to your registered email address or account dashboard.

Delivery Time: Most digital products are activated instantly or within 24 hours.

Service Availability: Delivery timelines may vary based on service configuration or regional regulations.

Customer Support: If you experience any delay in activation, please contact our support team for immediate assistance.

Didlopez ensures secure and prompt electronic delivery for all VoIP-related services.

Refund Policy

Our goal is to ensure complete customer satisfaction with every purchase. However, due to the digital and consumable nature of our VoIP services, refunds are handled under the following conditions:
A full refund may be issued if the service has not been activated or delivered.
Once DID numbers or call credits are activated, refunds are not applicable.
In cases of technical issues or service malfunction, our team will investigate and may offer a replacement or credit at our discretion.

For any refund requests, please contact support within 7 days of purchase.

Cancellation / Return / Exchange Policy

Since Didlopez provides digital communication services, physical returns are not applicable. However:

Cancellation: Orders can be canceled before activation of the DID number or service package.

Exchange: Customers may request to change their DID number or call plan before use, subject to availability.

Non-Exchangeable: Once services are activated, exchanges and cancellations are not permitted.

Our team remains available to assist with any configuration, account transfer, or billing-related inquiries to ensure a smooth experience.

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