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Fixed Line Minutes is a fixed-line minutes bundle designed for professional outbound calling to fixed networks across USA Hawaii and throughout 53 Additional countries.

This pack allows companies to predefine a volume of outbound fixed-line minutes and share them across users, teams, or departments, enabling centralized usage management within the organization.

Available fixed destinations:
Argentina, Australia, Austria, Belgium, Bermuda, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Estonia, Faroe Islands, France, French Guiana, Germany, Greece, Guadeloupe, Guam, Hungary, Ireland, Italy, Lithuania, Luxemburg, Malaysia, Malta, Mexico, Mongolia, Netherlands, New Zealand, Norway, Peru, Poland, Puerto Rico, Romania, Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom, United States, USA Alaska, USA Hawaii, USA Virgin Islands, Vatican city, Venezuela

The service is suitable for businesses seeking a structured and flexible approach to outbound fixed communications, with clear visibility on consumption and predictable cost control.
All outbound calls are delivered through SIP services available on the Hivoox platform.

How the fixed minutes pack works:

At subscription, the customer selects the total number of fixed-line minutes included in the pack.
These minutes are grouped into a shared pool accessible to authorized users.
Minute usage is calculated in real time based on the actual duration of calls to the included destinations.

Call capacity & scalability:

Up to 10 simultaneous outbound calls are supported by default.
Additional outbound channels can be enabled free of charge upon simple request addressed to the seller, without service interruption or setup fees.

Technical environment:

Service type: Outbound fixed-line calling
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: IP-PBX platforms, SIP-enabled IP phones, desktop softphones, and mobile VoIP applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem

Service activation:
Activation is completed within 2 to 24 hours after order confirmation.

Commercial terms:

Billing type: Prepaid fixed minutes pack
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer

Cancellation & expiration:

The service may be cancelled following a request submitted to the seller.
Unused minutes are subject to the seller’s applicable commercial policy.
All outstanding invoices must be settled prior to cancellation.

Usage conditions:

This offer is strictly reserved for professional and business use.
Personal or residential usage is not permitted.

This service is provided by Shopvoipli and made available through the Hivoox marketplace.

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SHOPVOIPLI
  • Store Name: SHOPVOIPLI
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At SHOPVOIPLI, we are passionate about connecting people and businesses through cutting-edge telecommunication and VoIP solutions. Our store is dedicated to providing high-quality equipment, from IP phones and headsets to VoIP gateways and conferencing systems, designed to improve communication efficiency and reliability.

We understand that in today’s digital world, seamless communication is essential for productivity and growth. That’s why we carefully select our products from trusted manufacturers to ensure performance, durability, and user-friendly experiences. Whether you are a small business looking for cost-effective VoIP devices, or a large enterprise in need of advanced telecommunication systems, SHOPVOIPLI is your trusted partner.

Our mission is simple: to deliver top-quality VoIP hardware, reliable service, and expert guidance so that our customers can stay connected without limits. With competitive prices, fast shipping, and excellent after-sales support, we aim to be your one-stop shop for all VoIP and telecommunication needs.

Shipping Policy

At SHOPVOIPLI, we process and ship orders within 1–3 business days after confirmation. Delivery times vary depending on the destination and the chosen shipping method. Customers will receive a tracking number once their order is dispatched. We work with reliable carriers to ensure that your products arrive safely and on time. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the buyer.

Refund Policy

Your satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a refund within 14 days of receiving your order. The item must be in its original condition and packaging. Refunds will be processed to the original payment method once the returned product has been inspected and approved. Shipping fees are non-refundable.

Cancellation / Return / Exchange Policy

Order Cancellation: Orders can be cancelled within 24 hours of purchase, provided they have not yet been shipped.

Returns: Items can be returned within 14 days of delivery if they are unused, undamaged, and in their original packaging.

Exchanges: We accept exchanges for defective or damaged items. Please contact us within 7 days of receiving your order, and we will arrange for a replacement.

Customers are responsible for return shipping costs unless the item was defective or incorrectly delivered.

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