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Fixed and Mobile Pack is a mixed calling minutes pack designed for professional outbound communications to both fixed-line and mobile networks across USA Virgin Islands and 18 Additional countries.

This pack allows businesses to allocate a predefined volume of outbound minutes that can be used interchangeably for fixed and mobile calls, with shared access across multiple users or departments within the organization.

Available destinations:
Argentina, Brazil, Canada, Chile, China, Colombia, Guam, Italy, Malaysia, Mongolia, Norway, Peru, Puerto Rico, Singapore, Slovakia, United States, USA Alaska, USA Hawaii, USA Virgin Islands, Vatican city

The service is suitable for companies looking for a unified minutes-based solution that combines fixed and mobile outbound calling while maintaining centralized control over usage and expenses.
All outbound calls are delivered through SIP services available on the Hivoox platform.

How the mixed minutes pack works:

When subscribing, the customer selects the total number of mixed minutes included in the pack.
These minutes are grouped into a shared pool accessible to authorized users within the organization.
Minute usage is calculated in real time based on the effective duration of calls to the included fixed and mobile destinations.

Call capacity & scalability:

Up to 10 simultaneous outbound calls are supported by default.
Additional outbound channels can be enabled free of charge upon request addressed to the seller, without service interruption or setup fees.

Technical environment:

Service type: Outbound fixed and mobile calling
Technology: SIP / VoIP
Call routing: SIP trunks and SIP lines on Hivoox
Compatible systems: IP-PBX platforms, SIP-enabled IP phones, desktop softphones, and mobile VoIP applications
Platform compatibility: Fully supported on the Hivoox PBS ecosystem

Service activation:
Activation is completed within 2 to 24 hours after order confirmation.

Commercial terms:

Billing type: Prepaid mixed minutes pack
Commitment: No long-term commitment
Setup fees: None
Inbound calls: Not included and subject to separate DID configuration
Calls outside included destinations: Billed according to the seller’s published rates available in the website footer

Cancellation & expiration:

The service may be cancelled upon request submitted to the seller.
Unused minutes are subject to the seller’s applicable commercial policy.
All outstanding invoices must be settled prior to cancellation.

Usage conditions:

This offer is strictly reserved for professional and business use.
Personal or residential usage is not permitted.

This service is provided by Allo ddi and made available through the Hivoox marketplace.

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Allo DDI
  • Store Name: Allo DDI
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Alloddi is a next-generation telecommunications operator specialized in VoIP (Voice over Internet Protocol) solutions. We provide high-quality international call services and virtual phone numbers (DID) designed to help businesses and individuals connect seamlessly across the globe.

Our mission is simple : to make global communication accessible, reliable, and cost-effective. With years of experience in the telecom industry, Alloddi combines advanced technology with customer-focused service to ensure clear, stable, and secure voice connections, wherever you are.

We serve clients ranging from startups to established enterprises that rely on efficient communication systems to support their global operations. Whether you need an international number for customer service, remote business operations, or personal use, Alloddi delivers flexible solutions tailored to your needs.

At Alloddi, we value transparency, innovation, and reliability. Our support team is always ready to guide you through setup, number management, and call plan optimization, so you can focus on what truly matters : growing your business and staying connected.

Shipping Policy

At Alloddi, our products and services are digital in nature, which means there is no physical shipping involved.
Once your purchase is confirmed, activation details for your DID number or international calling plan will be delivered electronically via email.

Delivery Time:
DID numbers: Activated within 1–24 hours after payment confirmation.
Call packages: Available immediately after activation.

You will receive a confirmation email with all necessary credentials and instructions to start using your service right away.

Refund Policy

We strive to ensure full satisfaction with our services. However, since our products are digital and activated upon purchase, refunds are generally not available once a service has been delivered or activated.

Refunds may only be issued in the following exceptional cases:
A technical issue originating from Alloddi prevents service activation.
Duplicate payments or accidental transactions.

To request a refund, please contact our support team within 7 days of your purchase, providing full transaction details. Each request will be reviewed individually.

Cancellation / Return / Exchange Policy

Because our VoIP services and DID numbers are digital and instantly provisioned, returns and exchanges are not applicable.

However, customers may request cancellation of a service before activation. Once a DID number or call plan has been activated, the service is considered delivered and cannot be cancelled or exchanged.

If you wish to modify your subscription or upgrade to another plan, our support team will assist you in transitioning smoothly without service interruption.

General Inquiries

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