Zoho SalesIQ Basic Plan

The Zoho SalesIQ Basic Plan is built for businesses that need more than basic chat support. It offers larger capacity, visitor intelligence, chat automation, and better control over customer interaction tools.

Our team will install and configure your Zoho SalesIQ Basic environment so your business can deliver responsive, multilingual, and branded customer support from day one.

Key Features:

1 operator license
1 chatbot
1,000 chat sessions per month
Visitor insights: track up to 50,000 visitors/month including sources, device, location details
Advanced visitor information including state, city, latitude & longitude
Email signature chat so prospects can message you from email signatures
Social messaging channel integration
Blocking spammers in channels
Chat routing rules to assign chats to departments or operators
Chat transfer and group chat features
Proactive chat triggers based on visitor behavior
Lead & company scoring features for sales-readiness
Customizable branding (replace default Zoho logo)
Visitor-side chat history visible in widget
Audio calls & screensharing during chat sessions
Mobile SDK support for in-app voice calls
Reports: scheduled daily reports showing traffic, chats, operator availability
File sharing in chat conversations

Supported Channels:

Website live chat via widget
Social media messaging
Email signature chat
Voice note / audio & file sharing in chat

Integrations:

Zoho apps and third-party integrations across CRM, ticketing, analytics, and marketing apps
SDKs and APIs for customization

Multilingual Capabilities:

Multiple languages for chat messages and visitor interface; supports settings for localized chat experience

Product Support:

Help center documentation
Email support
Chat support

Why choose Zoho SalesIQ Basic Plan?
Because it gives growing teams high capacity, visitor intelligence, and branded chat experience with automation. Perfect for businesses that want more control and deeper insights without jumping to enterprise.