How do I become a teleoperator on Hivoox?
Becoming a teleoperator on Hivoox is a straightforward process. The goal is to create a credible profile that businesses can trust, with clear proof of your activity and a service offer that is easy to understand.
Create your account and complete your profile
Start by registering on the platform and filling in the essential information. A complete profile helps speed up validation and makes it easier for companies to identify you as a professional service provider.
Provide documents that prove your activity
To validate your profile, you will need to submit a document showing that you are active in this field. Depending on your situation, this can be a professional certificate or a CV that clearly highlights your experience, skills, tools you use, and the type of calls you handle.
This step is important because it helps keep the marketplace reliable and reassures potential clients.
Describe your services clearly and set transparent rates
Before your profile goes live, write a clear description of what you offer. Keep it practical and specific, so businesses can quickly understand whether you match their needs.
- Explain the type of teleoperator work you provide (appointment setting, customer support, outbound calling, lead qualification, etc.)
- Specify your working languages, time zone availability, and preferred communication channels
- List any relevant tools or systems you can work with (CRM, VoIP, ticketing tools)
- Share your pricing model in a simple way (hourly rate, per project, per campaign) and what it includes
Validation and publication of your profile
Once your registration details, documents, and service description are submitted, your profile is reviewed. After validation, it is published on the marketplace, making you visible to businesses looking for qualified teleoperators.
If you need help preparing your service description or selecting the right documents to submit, you can contact support for guidance.