How to Change Your SIP Password on Hivoox PBS
If you need to change or recover your SIP password on your Hivoox PBS account, you can do it directly from your customer portal in just a few steps. This guide explains the complete process.…
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How to Offer Your Call Center Services on Hivoox?
Many call centers and outsourcing companies are searching for new ways to find international clients and grow their business. At Hivoox, we regularly receive messages from companies offering services such as appointment setting, customer support,…
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What Information Should You Provide When Planning to Open a Call Center?
Many entrepreneurs and companies contact Hivoox requesting information about setting up a call center. In many cases, these requests are too general and do not include the technical or operational details required to provide relevant…
(read more)Can I run telemarketing campaigns through Hivoox?
Businesses often ask whether it is possible to run telemarketing campaigns through Hivoox, especially when they need to reach customers in different countries or languages. This question usually comes from companies looking for flexible and…
(read more)Which solution should I choose for my call center?
Launching or upgrading a call center is an important step for any business, but choosing the right technical solution can quickly become complex. With many platforms available, each offering different features and pricing models, it…
(read more)How can I cancel my telemarketing service on Hivoox?
Clients sometimes need to stop a telemarketing service due to changes in strategy, internal reorganization, or shifting priorities. In such cases, it is important to understand how cancellation works and what happens financially once the…
(read more)Can a call center in Morocco get VoIP call minutes to France and Switzerland with Hivoox?
Call centers operating in Morocco often look for reliable VoIP call minute offers to reach international destinations such as France and Switzerland. Compatibility with specific codecs, such as G729, is also a common requirement to…
(read more)How does collaboration with call centers work on the Hivoox marketplace?
Many businesses looking for telemarketing or customer support solutions do not want to work with call centers blindly. They expect structured offers, reliable partners, and services adapted to their real operational needs. On the Hivoox…
(read more)Is it possible to have an exclusive virtual assistant for my business with Hivoox?
Many businesses reach a point where daily operational tasks start limiting growth. Administrative work, coordination, follow-ups, or customer support can quickly consume time that should be dedicated to strategy and development. An exclusive virtual assistant…
(read more)How can I build an effective multi-agent teleprospecting team?
When a company wants to accelerate sales or promote services that require explanation and reassurance, teleprospecting remains one of the most effective communication channels. Unlike purely digital approaches, phone-based outreach allows direct interaction with prospects…
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