How to Edit Your Billing Information in PBS Hivoox

This guide explains how to update your billing details using the PBS Hivoox customer portal.
Keeping your information up to date ensures accurate invoicing and proper account management.

Step 1: Log in to PBS Hivoox

Access your PBS Hivoox account using the following link: https://pbs.hivoox.com:8444/

Enter your login credentials to open your customer dashboard.

Step 2: Update Your Profile Information

Once logged in:

Click on My Profile in the main menu
Go to the General section

Here, you can review and update your personal or company information, including:

Company name
Address
Contact details

Make sure all information is correct before saving your changes.

Step 3: Edit Your Billing Information and VAT Number

To add or update your VAT number:

Return to the main dashboard
Click on Billing Information
In the General section, enter or update your VAT number
Save your changes
The updated information will be used for future invoices.

Important Notes

Always verify your billing details before saving
Billing changes do not apply retroactively to issued invoices
Incorrect information may cause delays or tax issues

Contact Hivoox Support if you need assistance

By managing your billing details through PBS Hivoox, you ensure smooth invoicing and reliable account administration.
If you have any questions, our support team is here to help.