LiveHelpNow Call Management Plan

The Call Management Plan by LiveHelpNow is meant for teams that need voice/call capabilities built into their support workflow. It adds call tracking, logs, and voice interactions alongside chat/email for full communication coverage.

Our team will configure your LiveHelpNow Call Management system, enabling voice-based interactions within your support environment and seamless integration with other support tools.

Key Features:

Voice call support & logging
Callback requests from website or forms
Integration with Live Chat and SMS/Text in unified dashboard
Call record keeping and reporting
Usage logs for agents and calls
Secure channel for voice & compliance standards

Supported Channels:

Voice / phone calls
Callback requests

Integrations:

Unified support dashboard including SMS / Live Chat / Ticketing
CRM / Analytics integrations

Multilingual Capabilities:

Voice prompts / call scripts may support multiple languages; integration allows for multilingual support in written/chat channels

Product Support:

Help center
Email support
Live chat support

Why choose Call Management Plan?
Because calls are still essential for many customers. With call logs, callbacks, and voice support integrated into one platform, your business can handle voice and digital support under one roof for richer customer engagement.