How can I recharge my clients’ accounts?
Client account recharging is handled directly from the PBS interface, which is designed to centralize the management of telephony services and related billing operations.
This interface gives you full control over your clients’ balances, phone services, and configurations, allowing you to manage accounts efficiently from a single dashboard.
Conditions required to recharge a client
Before recharging a client’s account, certain conditions must be met.
- You must have available credits on your PBS account
- These credits can be used to recharge client balances, pay for services available on the platform, or place calls
Once credits are available on your PBS account, they can be allocated to clients at any time.
How to recharge a client step by step
The recharge process is straightforward and takes effect immediately.
- Log in to your PBS interface
- Access the account of the client you wish to recharge
- Enter the credit amount to be added
- Confirm the operation to apply the recharge
After confirmation, the credited amount is instantly available in the client’s account.
Why use the PBS interface for client management
The PBS interface is designed to simplify daily operations related to telephony services and customer billing.
It allows you to:
- Manage multiple client accounts from a single platform
- Track credits and transactions in real time
- Adjust services and configurations according to client needs
This centralized approach helps maintain clear visibility over usage and ensures efficient service management.
Support and assistance
If questions arise while using the PBS interface, assistance is available to help clarify features or guide you through specific operations.
Telephony services and management tools are offered by sellers listed on the Hivoox marketplace, allowing businesses to choose solutions that match their operational and billing requirements.