How do I configure Zoiper on a mobile phone or tablet for VoIP calls?
Zoiper is a popular softphone application that allows you to make and receive VoIP calls directly from a mobile phone or tablet. When correctly configured, it offers reliable call quality and a smooth user experience, whether you are working remotely or on the move.
This guide explains how to configure Zoiper step by step using a SIP account, as well as how to adjust audio codecs to ensure stable and clear calls.
Starting the Zoiper configuration
Once Zoiper is installed on your mobile device or tablet, open the application to begin the setup process.
During the initial setup:
- Select Create a new account
- When asked if you already have an account, select Yes
- Choose Manual configuration
- Select SIP as the account type
This manual setup ensures that all SIP parameters are entered correctly.
Entering SIP account details
You will then be prompted to enter your SIP account information. These details are usually provided by email when your VoIP service is activated.
- Account name: Hivoox or any name of your choice
- Host / Domain: sip.hivoox.com
- Username: 878xxxxxx
- Password: xxxxxxx
- Voicemail extension: *98
Make sure all values are entered exactly as provided, as incorrect credentials will prevent registration.
Configuring audio codecs
Audio codec selection has a direct impact on call quality and bandwidth usage. Zoiper allows you to manually enable and prioritize codecs.
Only the recommended codecs should be enabled.
Free version of Zoiper:
- Enable: Alaw, Ulaw
Paid version of Zoiper:
- Enable: G729, Alaw, Ulaw
Once enabled, make sure the codecs are ordered correctly.
Codec order , Free version:
- Alaw
- Ulaw
Codec order , Paid version:
- G729
- Alaw
- Ulaw
This priority order helps Zoiper automatically select the most appropriate codec based on your connection.
Finalizing the configuration
After entering all information and adjusting codec settings, save the configuration.
Once completed, return to the main screen. If the account is correctly registered, you will have access to the keypad and will be able to start making and receiving calls.
Practical recommendations
For optimal call quality, a stable Internet connection is essential, especially when using mobile data networks.
If you experience issues, double-check your login details and confirm that the correct codecs are enabled and prioritized.
Hivoox operates as a marketplace and provides access to VoIP services and technical expertise. When deeper configuration assistance is needed, working with a VoIP specialist can help ensure a reliable and long-term setup.