What is the T.38 protocol and how does Fax by Email work with Hivoox?
Fax transmission may seem outdated, but it is still widely used in many professional and administrative contexts. To make faxing compatible with modern IP networks, the T.38 protocol was introduced to ensure reliable fax delivery…
(read more)Can I make calls without dialing the country code with a SIP line?
When using a SIP line linked to a phone number, many users wonder whether it is necessary to dial the country code for every call. This is a common concern, especially for businesses that want…
(read more)How can I fix a SIP 503 error on IP phones, softphones, or mobile VoIP apps?
A SIP 503 error is a common issue encountered when using IP phones, softphones, or mobile VoIP applications. This error indicates that the service is temporarily unavailable and that the device cannot establish a connection…
(read more)How can I publish a VoIP integrator profile and offer my services to businesses?
VoIP integrators play a key role in helping businesses deploy, configure, and optimize their communication systems. Many professionals and specialized companies look for a way to present their expertise to a wider audience and reach…
(read more)Can I use Bria on iPhone as a mobile VoIP application for my SIP line?
Using a mobile VoIP application on an iPhone is a practical way to stay reachable while keeping control over call costs and call management. One frequently used solution is Bria iPhone Edition, a softphone designed…
(read more)How does an IP desk phone work for businesses and home use?
An IP desk phone is a modern alternative to traditional telephone lines. It allows you to make and receive calls using an internet connection instead of the conventional telephone network. This type of phone is…
(read more)Can I use a PBX with phone numbers from different countries?
Businesses operating across several countries often face challenges when managing their communications. Using separate phone systems or local providers can quickly become complex and inefficient. A virtual phone system makes it possible to centralize communications…
(read more)How can I recharge my account to keep my services active?
Keeping a sufficient balance on your account is essential to ensure uninterrupted access to the services offered by sellers on the Hivoox marketplace. Recharging your account in advance helps avoid service suspension and ensures that…
(read more)Why do I receive calls from unknown numbers asking for someone I don’t know?
Receiving repeated calls from unknown numbers can quickly become frustrating, especially when callers ask for a person you do not recognize or hang up as soon as you answer. This situation is relatively common and…
(read more)What information do I need to configure a SIP terminal?
When you subscribe to a VoIP service, configuring your SIP terminal is a necessary step to start making and receiving calls. This configuration relies on technical parameters provided by the service seller once your order…
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