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Can I create PBS accounts for my clients without validation?

Sellers using the PBS often need to activate services for their clients quickly and without unnecessary delays. Being able to create and manage client accounts independently is therefore a key requirement for efficient operations.

Through your PBS portal, you can create accounts for your clients directly, without requiring any manual intervention or validation. Once an account is created, the service becomes immediately available to the client.

Creating client accounts directly from PBS

The PBS portal allows sellers to manage client accounts autonomously. This includes creating new accounts, assigning services, and making them active instantly.

As soon as the account is created:

  • The client can start using the service immediately
  • No waiting period or external approval is required
  • Service activation is fully under your control

This workflow is designed to give sellers full operational flexibility.

Benefits for sellers

Managing client accounts directly in PBS offers several practical advantages.

  • Faster service activation for end clients
  • Full autonomy in account and service management
  • Improved responsiveness and customer satisfaction
  • No dependency on third-party validation processes

This is particularly useful for sellers handling multiple clients or offering VoIP services as part of a broader commercial package.

Independent management with full responsibility

Because account creation and activation are handled directly by the seller, it is important to ensure that client information and service parameters are correctly configured at the time of creation.

This level of autonomy allows sellers to tailor services precisely to client needs while maintaining full responsibility for account management within PBS.

A scalable model for professional sellers

Hivoox operates as a marketplace and provides access to PBS for sellers who want to distribute services to their own clients.

This model enables sellers to scale their activity efficiently, activate services instantly, and manage all client accounts from a single interface, without operational bottlenecks.

By using PBS as your central management tool, you can deliver services faster while maintaining full control over your client base.

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