How can I view and manage my SIP accounts list?
When managing VoIP services, it is often necessary to access the list of SIP accounts in order to review their status or adjust their configuration. This allows users to keep control over their phone lines…
(read more)Can I dial phone numbers without the country code?
When using an international or virtual phone number, many users wonder whether they need to dial the country code for local calls. This is a common question, especially for businesses that want to make calls…
(read more)What is a web-hosted virtual PBX and how can it benefit a business?
A web-hosted virtual PBX is a modern alternative to traditional physical PBX systems. Instead of relying on on-site hardware, the entire telephone system is hosted online, allowing businesses to manage their calls through an Internet…
(read more)How to configure Asterisk for a call center with SIP trunking?
Many businesses choose Asterisk to build or operate their call center, but the initial configuration often raises practical questions. How do you connect external phone lines? How do inbound and outbound calls work? And what…
(read more)Are the greeting messages offered recorded by human voices?
This question comes up frequently when businesses are choosing a greeting message for their phone system. The quality and authenticity of a welcome message play an important role in how callers perceive your company. All…
(read more)How do I configure Zoiper on a mobile phone or tablet for VoIP calls?
Zoiper is a popular softphone application that allows you to make and receive VoIP calls directly from a mobile phone or tablet. When correctly configured, it offers reliable call quality and a smooth user experience,…
(read more)Can I forward calls to a server IP, a landline number, or another destination?
When subscribing to an IP telephony service, businesses and individuals often want flexibility in how calls are received and managed. Depending on your setup, calls can be answered directly on IP devices, forwarded to existing…
(read more)How can I set up a professional welcome message for my virtual switchboard?
The welcome message is often the very first interaction a caller has with your business. A clear and professional greeting helps set expectations, reassures callers, and guides them smoothly through your phone system. With the…
(read more)Can I create PBS accounts for my clients without validation?
Sellers using the PBS often need to activate services for their clients quickly and without unnecessary delays. Being able to create and manage client accounts independently is therefore a key requirement for efficient operations. Through…
(read more)How can I configure a group of extensions on my Hivoox virtual PBX?
Configuring a group of extensions is a practical way to manage incoming calls efficiently within a team or department. On a virtual PBX, this feature allows calls to be distributed automatically according to predefined rules,…
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