Can I Use a SIP Line With a Landline Number Without a Physical SIP Phone?
Many customers ask whether it is possible to purchase a SIP line with a geographic landline number and use it without a physical SIP desk phone. This question is especially common among remote teams, mobile…
(read more)Can I use multiple greeting messages on a virtual PBX?
Many businesses ask whether it is possible to use multiple greeting messages on a virtual PBX in order to better manage incoming calls. This question usually comes up when companies want to adapt their welcome…
(read more)Can calls be transferred with a PBX, SIP trunk, or SIP line on Hivoox?
When businesses use a PBX system, a SIP trunk, or a SIP line, one of the most common expectations is the ability to transfer calls smoothly. This functionality is essential for daily operations, whether calls…
(read more)Can I access a voice bank to choose a voice for my phone system?
When setting up a phone system, many businesses want to choose a specific voice for their greeting messages. The tone, language, and style of the voice play an important role in how callers perceive a…
(read more)What is a SIP Trunk and how does it work?
When browsing telephony solutions, many businesses come across the term “SIP Trunk” and want to understand what it actually means and how it works in practice. This is especially common for companies looking to modernize…
(read more)Is there a limit to the number of faxes I can receive?
When using a fax number for business communication, a common concern is whether there is a limit to the number of faxes that can be received. This question usually comes from companies that rely on…
(read more)How can I customize my voicemail from the Hivoox PBS customer interface?
Customizing your voicemail is an important step to ensure clear and professional communication with your callers. A personalized voicemail message helps set expectations, inform callers when you are unavailable, and maintain a consistent business image.…
(read more)Why do VoIP quality and availability issues occur, and how can they be resolved?
VoIP (Voice over Internet Protocol) has become a widely adopted technology, gradually replacing traditional telephony for both businesses and individuals. Its flexibility, cost savings, and advanced features make it an attractive solution. However, like any…
(read more)Can I use my mobile phone as an extension of my virtual switchboard?
Using a mobile phone as an extension of a virtual switchboard is an increasingly common need for businesses looking to stay reachable while maintaining professional call management. With a virtual switchboard, your mobile phone can…
(read more)Can I use my own SIP account for my calls?
When businesses plan to use a telephony or VoIP service, one of the first questions that comes up is whether they can keep using their own SIP account. This situation is common for companies that…
(read more)