HIVOOX – B2B SERVICES MARKETPLACE
VoIP is a communication technology that allows voice calls and other phone services to be delivered over the internet rather than through traditional telephone networks. Instead of relying on physical phone lines, VoIP converts voice…
(read more)When a virtual switchboard is configured with a voice menu, callers are guided by a welcome message inviting them to select an option. This system helps route calls efficiently to the right service or person.…
(read more)Resellers who offer PBX services often want to deliver a fully branded experience to their clients. One common question is whether it is possible to customize the access URL of the PBS portal when becoming…
(read more)In many professional situations, recording phone calls can be extremely useful. Businesses may need recordings to keep proof of verbal agreements, ensure service quality, train teams, or maintain a clear trace of important conversations. On…
(read more)Receiving faxes by email is a modern and practical alternative to traditional fax machines. It allows businesses to manage fax communications digitally, without paper, hardware, or physical constraints. On Hivoox, fax-by-email services are offered by…
(read more)A Virtual Phone System, also known as a virtual PBX or IP PBX, is a cloud-based telephone solution that allows businesses to manage calls and extensions without installing physical PBX hardware on-site. On Hivoox, Virtual…
(read more)Managing incoming calls efficiently is essential for businesses that want to stay organized, avoid unwanted calls, and control how calls are handled based on time or caller identity. With the call filtering feature available on…
(read more)Modern businesses need phone systems that can adapt to growth, remote work, and international teams. This is why multiple extensions are a core feature of the virtual PBX services available on Hivoox. All PBX services…
(read more)Hivoox provides access to SIP Trunk services offered by independent sellers through the PBS Hivoox platform, fully compatible with Alcatel IP PBX systems and other IP PBX solutions available on the VoIP market. These SIP…
(read more)A well-structured phone menu-often called an IVR (Interactive Voice Response)-is one of the most effective tools for managing incoming calls in a virtual PBX system. It allows companies to direct callers to the right department…
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